We performed a comparison between Atera and GFI LanGuard based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"The most valuable features in GFI LanGuard are patch management and vulnerability assessment."
"The initial setup was easy."
"The most valuable feature of GFI LanGuard is its email spam feature."
"The most valuable features of GFI LanGuard are the vulnerability assessment, it provides us with substantial insight into what applications are running on the endpoint systems and what vulnerabilities are there in the running applications. The second would be the assets tracking. I'm able to see in the network whether my endpoint server is operating and if all the other IT equipment is running in the environment. Additionally, GFI LanGuard is not heavy on system resources. It gives a competitive advantage over others."
"The most useful features of GFI LanGuard are vulnerability assessment and patching solutions."
"I like that the solution can block users from unnecessarily putting devices on the network."
"The solution is easy to use and integrates well with other operating systems."
"This product is a great solution at a great price as long as it is only going to be used for a local area network."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"The billing module has a standard layout which is too limited for my needs."
"The solution is scalable. However, in the past, we did have some issues."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"There is definitely room for improvement with its automation capabilities."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"GFI LanGuard can improve by adding more modules, such as asset control or asset inventory."
"The version we are using only allows one person to use it at a time and does not allow multi-users."
"The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes."
"When you want to uninstall software from an endpoint, sometimes it becomes very problematic."
"GFI LanGuard can improve by adding asset tracking."
"GFI LanGuard has some technical limitations with machines."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
"GFI LanGuard could improve the rollback feature. If we have installed the wrong we have had some issues with the rollback function. Additionally, more input from GFI LanGuard for the custom software push install."
Atera is ranked 10th in Patch Management with 12 reviews while GFI LanGuard is ranked 9th in Patch Management with 10 reviews. Atera is rated 9.2, while GFI LanGuard is rated 8.0. The top reviewer of Atera writes "Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location". On the other hand, the top reviewer of GFI LanGuard writes "A scalable, competitively priced solution with a good ROI and easy setup process ". Atera is most compared with NinjaOne, Datto Remote Monitoring and Management, N-able N-central, Microsoft Configuration Manager and ConnectWise Automate, whereas GFI LanGuard is most compared with ManageEngine Patch Manager Plus, Microsoft Windows Server Update Services, Microsoft Configuration Manager, Ivanti Patch for Endpoint Manager and BigFix.
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