We performed a comparison between Atera and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."Pricing is definitely my favorite part of it. It is also extremely easy to use."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"I would say it's the number one tool for all ITMS."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"The solution gives authentic updates."
"The most valuable feature is its ability to identify which updates are needed on a particular machine."
"We can easily download particular patches, and we can apply them on a group basis and policy basis."
"Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft."
"The solution performs well."
"The most valuable feature is the decreased level of internet usage by my network."
"Instead of leaving each server to download their own updates, with WSUS you have a centralized management tool for all the updates alongside a log for all the servers. By creating and deploying a WSUS server that will download the updates from the internet and dispatch them to the other servers, you can have control over the entire deployment process."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
"Having more freedom to perform identity access management would be great."
"The billing module has a standard layout which is too limited for my needs."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"Customization could be improved."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"The solution is scalable. However, in the past, we did have some issues."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated."
"The platform’s dashboard and reporting features need enhancement."
"In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client."
"It would be good if it could deploy third-party patches or applications."
"We have some problems when we update the servers."
"Job management and control is an area that is in need of improvement."
"Microsoft Windows Server Update Services must include functions for providing updates about inventory."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
Atera is ranked 10th in Patch Management with 12 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 38 reviews. Atera is rated 9.2, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Atera writes "Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Atera is most compared with NinjaOne, Datto Remote Monitoring and Management, N-able N-central, Microsoft Configuration Manager and LogMeIn Central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager and Automox.
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