Alluvio Aternity vs HeadSpin comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alluvio Aternity and HeadSpin based on real PeerSpot user reviews.

Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alluvio Aternity vs. HeadSpin Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades.""DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there.""Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us. While knowing your own metrics is nice, if you don't know how you compare to others or what the numbers should be, then it doesn't tell you much. This solution puts that into context (if we are doing better than others or worse), which helps us prioritize where we want to focus and do improvements versus that's just how slow it's supposed to be. It's also great in communicating what we are doing and why we're doing it to our IT leadership teams, by saying, while we're pretty far behind others in certain categories, the time and changes for our prioritizations are justified.""It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software.""The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine.""The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it.""All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance.""It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."

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"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive.""The most valuable feature is that this is the first connected intelligence all-in-one platform.""The most valuable features of the product are the performance parameters it gives us.""The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script.""It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does.""The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."

More HeadSpin Pros →

Cons
"The solution is available at a higher price than other solutions.""Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD.""The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see.""I would like to see more granular performance counters collected and viewable from the endpoints. That would be great.""When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?""I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version.""I think the workflow needs improvement""I want more reporting around asset management, with greater flexibility and customization ability."

More Alluvio Aternity Cons →

"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available.""Support and pricing could be improved.""HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor.""Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS.""HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged.""They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."

More HeadSpin Cons →

Pricing and Cost Advice
  • "Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
  • "It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
  • "If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
  • "Pricing is a bit high. Don't take that as the "be all, end all"."
  • "In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
  • "The pricing for the users and agents is reasonable compared to other solutions and vendors."
  • "Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
  • "The pricing is fair."
  • More Alluvio Aternity Pricing and Cost Advice →

  • "It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
  • "It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
  • "I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
  • "We have a yearly license for 16 devices."
  • More HeadSpin Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The dashboard is very effective.
    Top Answer:The solution's price is pretty comparable to the industry.
    Top Answer:The most valuable features of the product are the performance parameters it gives us.
    Top Answer:We have a yearly license for 16 devices costing 35 - 40 lakhs in rupees.
    Top Answer:HeadSpin would benefit by adding code coverage. On the front end, when we execute our automation or do a manual change, we don't know what percentage of the code has been tested. If HeadSpin could… more »
    Ranking
    4th
    out of 8 in Mobile APM
    Views
    1,313
    Comparisons
    609
    Reviews
    4
    Average Words per Review
    818
    Rating
    8.3
    6th
    out of 8 in Mobile APM
    Views
    144
    Comparisons
    82
    Reviews
    4
    Average Words per Review
    579
    Rating
    8.0
    Comparisons
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    Compared 28% of the time.
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    Compared 9% of the time.
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    Compared 8% of the time.
    Also Known As
    Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
    Learn More
    Overview

    Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.

    It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.

    Aternity Features

    Aternity has many valuable features, including:

    • Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
    • Click to render - measuring users' interactions with applications in the context of a business process.
    • Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
    • Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
    • Anomaly detection - proactive notification of end-user issues
    • Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
    • Application troubleshooting - identify the cause of application issues

    Aternity Benefits

    Some of the biggest advantages the Aternity offers include:

    • Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.
    • Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.
    • Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.
    • Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Aternity users.

    PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

    An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”

    A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."

    A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."

    Headspin is a data science-driven Mobile APM platform that leverages an AI platform to combine global device infrastructure, test automation, machine learning-driven performance, and quality of experience analytics. HeadSpin was founded to answer the demand for a global testing, performance monitoring, and quality of experience (QoE) management platform to assist businesses in ensuring optimal digital experiences across mobile, audio, online, and video delivery channels.

    Headspin facilitates seamless collaboration between product managers, SREs, developers, QA/release engineers, and support staff to:

    • Quicken development times using intelligent automation in test and production.
    • Optimize digital performance across devices, networks, and apps.
    • Automate insights discovery with practical, context-aware AI and analytics.

    Headspin Features

    Headspin has many valuable key features. Some of the most useful ones include:

    • Global device infrastructure allows end-to-end monitoring and testing with thousands of devices in numerous locations on real carrier and WiFi networks around the world. SDK is not required.
    • Test automation and APIs integrate into CI/CD workflows to enable functional and performance testing pre and post release. Support for all testing frameworks.
    • Performance, QoE, and machine learning automatically expose issues and points to underlying root causes across all layers of the stack, from quantifying audio/video quality of experience to code and packet visibility.
    • Insights-to-actions delivers regression and aggregation insights throughout the digital experience lifecycle. These insights take you from planning and development to troubleticketing and operations. Trending, alerts, and analytics.

    More features include:

    • Hosted Device Cloud
    • On-prem Device Appliance
    • Performance & Experience Analytics
    • Professional Services & Support
    • Education, Certification & Training

    Headspin Benefits

    There are many benefits to implementing Headspin. Some of the biggest advantages the solution offers include:

    • Use data science to identify problems and root cause analysis
    • Empower QA and DevOps teams with data science insights and test automation
    • Global teams can work together using remote access
    • Capture performance and UX issues

    Reviews from Real Users

    Headspin stands out among its competitors for a number of reasons. Some of these include its easy setup, scalability, and robust customer support. PeerSpot users take note of the advantages of these features in their reviews:

    Abhishek M., Associate Vice President at Onnivation, notes, “A lot of companies that are using other solutions do not get access to the kind of metrics that HeadSpin captures…HeadSpin is highly advanced. It has got all the performance structures to provide visibility into how my app is performing in the real world. It also helps to identify the gaps.”

    Shiba S., Automation Engineer at GlobalLogic India, writes, “The technical support is really helpful because we can set up direct calls with them if we want to…They support multiple devices. Plus, they support distribution testing.”

    Sample Customers
    Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
    Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
    Top Industries
    REVIEWERS
    Financial Services Firm37%
    Healthcare Company13%
    Legal Firm10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Government11%
    Computer Software Company10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Manufacturing Company15%
    Computer Software Company14%
    Real Estate/Law Firm7%
    Company Size
    REVIEWERS
    Small Business3%
    Midsize Enterprise11%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    Buyer's Guide
    Alluvio Aternity vs. HeadSpin
    March 2024
    Find out what your peers are saying about Alluvio Aternity vs. HeadSpin and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Alluvio Aternity is ranked 4th in Mobile APM with 37 reviews while HeadSpin is ranked 6th in Mobile APM with 6 reviews. Alluvio Aternity is rated 8.4, while HeadSpin is rated 8.0. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of HeadSpin writes "It fulfills everything from automation to manual performance". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas HeadSpin is most compared with Perfecto, Sauce Labs, BrowserStack, Tricentis Tosca and pCloudy. See our Alluvio Aternity vs. HeadSpin report.

    See our list of best Mobile APM vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.