We performed a comparison between New Relic and Alluvio Aternity based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Ease of Deployment: New Relic's setup is easy to follow, but may be time-consuming if there are many devices. Alluvio Aternity, on the other hand, is more user-friendly and requires minimal configuration. Aternity's deployment process is relatively quick with the help of one engineer, and maintenance is practically non-existent.
Features: New Relic has a focus on in-depth application information, scalability, and traceability, with synthetic alerts and transparent pricing. Alluvio Aternity, on the other hand, specializes in providing data on machine health and performance, with unique features like DXI for customization and UXI score for measuring user experience.
Pricing: New Relic's cost is a worry for some users due to monthly or yearly licenses and extra charges for added features or data ingestion. Alluvio Aternity's pricing is a mixed bag, with some finding it worthwhile while others believe it to be pricier than other options. However, Aternity's analytics may have a positive effect on IT budgets and increase efficiency.
Service and Support: Despite positive feedback on documentation, New Relic's team has delays when resolving issues. On the other hand, Alluvio Aternity is praised for its highly competent and responsive support, with a dedicated technical team that successfully resolves issues. Assistance is available both locally and overseas.
ROI: New Relic has demonstrated varying levels of success in generating ROI for its users. On the other hand, Alluvio Aternity's ROI is challenging to quantify as it is focused on the expense side of the business.
Comparison Results: New Relic is the preferred solution in this comparison. New Relic offers more versatile features, accurate alert mechanisms, and in-depth application information. Alluvio Aternity provides valuable data on machine health and performance, but lacks detailed performance counters and database monitoring capabilities.
"The dashboard is very effective."
"The data collected by the agents on each end point is the most valuable feature for us."
"Aternity easily provides visibility of all the endpoint machines to my clients."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us. While knowing your own metrics is nice, if you don't know how you compare to others or what the numbers should be, then it doesn't tell you much. This solution puts that into context (if we are doing better than others or worse), which helps us prioritize where we want to focus and do improvements versus that's just how slow it's supposed to be. It's also great in communicating what we are doing and why we're doing it to our IT leadership teams, by saying, while we're pretty far behind others in certain categories, the time and changes for our prioritizations are justified."
"The application response time. That's what our business has been having a problem with."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"Working with the solution is very easy. It's user-friendly."
"It has helped us maintain a much higher uptime than we had previously."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The versatility of the solution is its most valuable feature."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"I want more reporting around asset management, with greater flexibility and customization ability."
"The solution's downloadable reports could be improved."
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"Integrating the tool with other products is a challenge."
"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"I would improve the dashboard, the presentation player."
"The deployment process could be improved."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The solution should include more detailed reports for SQL database requests."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The solution needs to have staging."
"It would be nice if there were pre-made dashboards."
"The browser isn't exactly reliable."
"I would like an infrastructure network that provides real-time views, showing the issues."
Alluvio Aternity is ranked 31st in Application Performance Monitoring (APM) and Observability with 37 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Alluvio Aternity is rated 8.4, while New Relic is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and ControlUp, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Alluvio Aternity vs. New Relic report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.