Alluvio Aternity vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between SolarWinds Server and Application Monitor and Alluvio Aternity based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: SolarWinds Server and Application Monitor's setup can be time-consuming and difficult, while Alluvio Aternity's setup is simple and user-friendly with minimal configuration required. Upgrades for SolarWinds can be problematic, whereas maintenance for Alluvio is almost non-existent.
  • Features: SolarWinds Server and Application Monitor provides comprehensive monitoring for various aspects of a system, such as processes and infrastructure dependencies, while Alluvio Aternity focuses on providing useful data on machine health and performance, including user experience scores and desktop application usage patterns.
  • Pricing: SolarWinds charges based on the number of devices and modules. Reviews are mixed on Aternity's pricing, with some finding it reasonable for the value and others finding it expensive and challenging to sell in certain markets. Both require yearly licensing, but Aternity has a minimum number of agents required for deployment, while SolarWinds has no additional costs.
  • Service and Support: SolarWinds Server and Application Monitor has received varied feedback regarding their customer service. Some customers have been satisfied with their experiences, while others have had negative experiences due to long wait times and lack of initial knowledge. On the other hand, Alluvio Aternity's support team is known to be highly competent and responsive, with local support available. However, more technical queries may require assistance from overseas.
  • ROI: SolarWinds Server and Application Monitor has been noted for its ability to enhance performance, decrease downtime, and boost productivity, resulting in a favorable return on investment. On the other hand, Alluvio Aternity's ROI is challenging to quantify since it is not employed for revenue generation.

Comparison Results: SolarWinds Server and Application Monitor is a more comprehensive monitoring tool than Alluvio Aternity, offering infrastructure dependency mapping and network devices' performance monitoring. While Alluvio Aternity provides valuable machine health and performance data, it lacks code-level monitoring and software-defined network monitoring capability. SolarWinds Server and Application Monitor is the preferred solution.

To learn more, read our detailed Alluvio Aternity vs. SolarWinds Server and Application Monitor Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us.""Aternity easily provides visibility of all the endpoint machines to my clients.""The detailed level of information you are able to get on the complete environment all of the way down to a specific machine.""We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful.""Alluvio Aternity is stable.""As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business.""The ability to monitor crash and health event issues at a user level""The most valuable features for us are the Incident Management dashboard, Application Status dashboard, and Activity Analysis UI."

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"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds.""There are many valuable features, including the network configuration manager, and the network performance manager.""This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure.""Features like monitoring and infrastructure dependency mapping are valuable to us.""It's good at monitoring system-specific things like ports, services.""The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value.""The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities.""We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."

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Cons
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version.""Reports were a lot easier in the older versions""I think the workflow needs improvement""In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level.""The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see.""The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use.""The solution is available at a higher price than other solutions.""Signature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it."

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"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it.""The setup was complex. We had local support to assist us.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers.""Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based.""A lot of times, we have to do a lot of manual cleanups.""The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool.""I think they need to make reporting easier and more simple & dynamic."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
  • "It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
  • "If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
  • "Pricing is a bit high. Don't take that as the "be all, end all"."
  • "In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
  • "The pricing for the users and agents is reasonable compared to other solutions and vendors."
  • "Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
  • "The pricing is fair."
  • More Alluvio Aternity Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The dashboard is very effective.
    Top Answer:The solution's price is pretty comparable to the industry.
    Top Answer:The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet… more »
    Top Answer:Among the major monitoring solutions, especially considering that free monitoring tools are available, it is relatively affordable. When compared to other licensed models in the market, it stands out… more »
    Top Answer:The current script monitoring feature has limitations, especially when dealing with custom scripts.
    Ranking
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    5
    Average Words per Review
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    Rating
    8.2
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    Rating
    7.4
    Comparisons
    Also Known As
    Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
    SolarWinds SAM
    Learn More
    Overview

    Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.

    It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.

    Aternity Features

    Aternity has many valuable features, including:

    • Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
    • Click to render - measuring users' interactions with applications in the context of a business process.
    • Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
    • Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
    • Anomaly detection - proactive notification of end-user issues
    • Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
    • Application troubleshooting - identify the cause of application issues

    Aternity Benefits

    Some of the biggest advantages the Aternity offers include:

    • Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.
    • Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.
    • Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.
    • Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Aternity users.

    PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

    An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”

    A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."

    A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm37%
    Healthcare Company13%
    Legal Firm10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Government10%
    Computer Software Company9%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Energy/Utilities Company7%
    Recruiting/Hr Firm7%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business3%
    Midsize Enterprise11%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Alluvio Aternity vs. SolarWinds Server and Application Monitor
    March 2024
    Find out what your peers are saying about Alluvio Aternity vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Alluvio Aternity is ranked 19th in Application Performance Monitoring (APM) and Observability with 37 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. Alluvio Aternity is rated 8.4, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our Alluvio Aternity vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.