We performed a comparison between Atlassian Confluence and Microsoft Teams based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables we would conclude that Microsoft Teams finishes ahead of Atlassian Confluence. With Microsoft Teams, users get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the entire Microsoft ecosystem makes it a very easy choice for many users.
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"I love the reports and the Confluence board."
"The initial setup is very easy."
"Easy to share information and the integration with JIRA is good."
"The solution is stable."
"It's extremely intuitive."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"Setting up Teams was not difficult."
"Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
"The most valuable feature of Microsoft Teams is its UI...It is a stable solution."
"I use the solution to chat with my team."
"I find the ability to maintain group and conference information for project-related work useful."
"The corporate world widely accepts the solution for virtual meetings. Also, it has good availability."
"Everything is valuable, such as the chats, the calls, and the file sharing."
"I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members."
"The scalability for larger companies could be improved."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"There is room for improvement in terms of pricing."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"The product should have a workflow with approvals out-of-the-box."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"They can improve the table feature of Confluence. It is currently not adequate."
"The product is considered expensive."
"It could be improved if it was easier to use and the interface was revamped."
"I would like to receive fewer updates from Microsoft Teams."
"It consumes a high amount of system memory."
"I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look."
"The biggest issue is web content."
"After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files."
"They should allow switching between windows in a Teams meeting."
"The solution could be lighter in terms of storage performance."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 42 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 109 reviews. Atlassian Confluence is rated 8.2, while Microsoft Teams is rated 8.2. The top reviewer of Atlassian Confluence writes "Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline". On the other hand, the top reviewer of Microsoft Teams writes "Enhances productivity and teamwork with its seamless integration with other Microsoft applications, efficient communication, easy file sharing and storage, and effective team organization". Atlassian Confluence is most compared with Office 365, Microsoft OneDrive, SharePoint, Zendesk and Slack, whereas Microsoft Teams is most compared with SharePoint, Symphony, Loom, Chatter and Huddle. See our Atlassian Confluence vs. Microsoft Teams report.
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Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki.
And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again.
We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers.
That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other.
We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.
The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features.
Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look.
Conclusion
For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.