Atlassian Confluence vs Microsoft Teams comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Apr 4, 2022

We performed a comparison between Atlassian Confluence and Microsoft Teams based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both solutions tell us deployment is very easy.
  • Features: The Wiki software that comes with Atlassian Confluence is a user favorite. Atlassian Confluence is extremely intuitive and user-friendly; one doesn’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are many users' favorite features. Atlassian Confluence recently stopped offering the self-hosted version of the product, which is a big dissatisfier for many users. The cloud-based service currently offered can be very expensive for smaller companies. Users would like more flexibility when it comes to editing a page to make it look the way they want it to look.

    Microsoft Teams has good conference call quality and users tell us it is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything super easy. One click schedules the meeting and one more click activates the meeting. It's that easy. Users tell us Microsoft Teams has different options for backgrounds, which many teams like very much. One favorite feature is the repository, which is great for knowledge management. Users can store and retrieve documents, maintain control, and collaborate freely and easily with each other. Users would like to see the same functionality between mobile and desktop applications, to make things less confusing. Some of the features vary greatly and this can make things somewhat difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.
  • Pricing: Users of both these solutions find the pricing to be very competitive.
  • Service and Support: Users of both these solutions tell us the need for technical support is rare, but when they do reach out they are happy with the response they receive.

Comparison Results: Based on the above variables we would conclude that Microsoft Teams finishes ahead of Atlassian Confluence. With Microsoft Teams, users get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the entire Microsoft ecosystem makes it a very easy choice for many users.

To learn more, read our detailed Atlassian Confluence vs. Microsoft Teams Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.""I love the reports and the Confluence board.""The initial setup is very easy.""Easy to share information and the integration with JIRA is good.""The solution is stable.""It's extremely intuitive.""We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket.""The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."

More Atlassian Confluence Pros →

"Setting up Teams was not difficult.""Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings.""The most valuable feature of Microsoft Teams is its UI...It is a stable solution.""I use the solution to chat with my team.""I find the ability to maintain group and conference information for project-related work useful.""The corporate world widely accepts the solution for virtual meetings. Also, it has good availability.""Everything is valuable, such as the chats, the calls, and the file sharing.""I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members."

More Microsoft Teams Pros →

Cons
"The scalability for larger companies could be improved.""The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics.""There is room for improvement in terms of pricing.""An area for improvement would be the intuitiveness of using the features, especially if you want to customize.""The product should have a workflow with approvals out-of-the-box.""When we import the data in Confluence from Word or any other document, the formatting is not correct.""They can improve the table feature of Confluence. It is currently not adequate.""The product is considered expensive."

More Atlassian Confluence Cons →

"It could be improved if it was easier to use and the interface was revamped.""I would like to receive fewer updates from Microsoft Teams.""It consumes a high amount of system memory.""I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look.""The biggest issue is web content.""After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files.""They should allow switching between windows in a Teams meeting.""The solution could be lighter in terms of storage performance."

More Microsoft Teams Cons →

Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    Tom - PeerSpot reviewerTom
    User

    Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki.


    And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again.

    We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers.


    That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.

    reviewer1650858 - PeerSpot reviewerreviewer1650858 (Works)
    User

    Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other.


    We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.


    The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features.


    Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look.


    Conclusion


    For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.

    Questions from the Community
    Top Answer:Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:Atlassian Confluence is not really a community-friendly solution. If you have a company, you'll have a license for each person, but it does not have such features as commenters. For example, Jira… more »
    Top Answer:The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user… more »
    Top Answer:I rate the tool's pricing a six out of ten. Its pricing is fixed.
    Top Answer:Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current… more »
    Ranking
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    4,625
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    2,185
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    Average Words per Review
    437
    Rating
    8.2
    Views
    5,541
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    2,236
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    104
    Average Words per Review
    323
    Rating
    8.4
    Comparisons
    Also Known As
    Confluence
    MS Teams
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm16%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization64%
    Financial Services Firm6%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm17%
    Computer Software Company17%
    Manufacturing Company14%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Educational Organization60%
    Financial Services Firm9%
    Government4%
    Computer Software Company4%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise23%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise25%
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise62%
    Large Enterprise30%
    Buyer's Guide
    Atlassian Confluence vs. Microsoft Teams
    March 2024
    Find out what your peers are saying about Atlassian Confluence vs. Microsoft Teams and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 42 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 109 reviews. Atlassian Confluence is rated 8.2, while Microsoft Teams is rated 8.2. The top reviewer of Atlassian Confluence writes "Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline". On the other hand, the top reviewer of Microsoft Teams writes "Enhances productivity and teamwork with its seamless integration with other Microsoft applications, efficient communication, easy file sharing and storage, and effective team organization". Atlassian Confluence is most compared with Office 365, Microsoft OneDrive, SharePoint, Zendesk and Slack, whereas Microsoft Teams is most compared with SharePoint, Symphony, Loom, Chatter and Huddle. See our Atlassian Confluence vs. Microsoft Teams report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.