We performed a comparison between Atlassian Confluence and Planview IdeaPlace based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The solution offers a lot of freedom when drafting directly online."
"The solution is stable."
"The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"The product has a valuable feature for quick verification of documents."
"It is easy to use."
"The search functionality is a really powerful feature."
"The solution is very intuitive and provides excellent content management."
"The fully customizable, dynamic platform enables you to get the right feedback earlier on, so in the future you can save real dollars while engaging your employees throughout the entirety of the process."
"The nice thing is how flexible it is. We can run very small challenges. We can run very large challenges. We haven't had a company-wide challenge but we hope to have one this year. We can run a challenge within a day, with several features, or we can run a challenge over two months or an always-on challenge. We can have different goals, whether they be about culture, workplace improvements, business solutions, or strategic issues."
"The ability to collect ideas for people to be able to comment and vote. We like the pairwise portion of it. It is just a simple way in which people can post ideas and review other ideas. We have used it out-of-the-box, without doing much customization."
"As a global organization, we are able to allow all our associates around the world to contribute and collaborate."
"The most valuable feature of Spigit is the fact that we can reach so many people with crowdsourcing. We can go across departments and branches, still being engaged and doing it so quickly."
"The crowdsourcing feature and having an open, transparent platform where people can submit ideas are among the most important capabilities of Spigit. Collaboration begins immediately upon submission."
"It has an "Apple" approach where, when you open it, you understand how most of the functionality and features work. With just a little bit of guidance or training, and the videos that we watched, we were up and running really quickly."
"The voting ability is its most valuable feature. Teammates can vote an idea up or down. They can also offer feedback, and that feedback is instantaneous. It is a tool which allows us to gauge the temperature of certain product enhancements. Our system enhancements are potential areas of gaps that we have in our business."
"The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The search function is not great."
"Managing user permissions and credentials could be easier."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Setting up a challenge timeline is a bit tedious and could be improved. in Spigit, the timeline is done with phases. You have to manually enter the start and stop of each phase. When you change one, all subsequent phases get changed automatically but are not consistent with the way you had it. There is a lot of double checking. This could be simplified to: I want this to start here and go for this many days. It would be a lot easier on the setup."
"Our biggest issue would be whenever there is an update or upgrade version, there are some things that break in the links between some of the login things on the back-end. The Planview team has done a great job of trying to put together information ahead of time and having different sessions to inform us. However, there are some things that we always end up finding in the test sessions after the updates have been done. Once we get those things ironed out, it's perfectly fine until the next upgrade. We've gone through about three upgrades, and it's happened all three times. That's the biggest pain point that we've had."
"The backend configuration could be a little bit easier to configure. It was a little bit cumbersome for a layman to understand how to design some of the functionality and programming on the backend. Although they do offer training courses to support building that skillset."
"Spigit could possibly improve the idea review process or the administrative panel for reviewing ideas. It's not strong. Most of it is done manually by pulling down and reviewing reports. Other platforms are doing it through pipelines and funnels that are all automated."
"We haven't really leveraged the reports. The reports are sort of difficult and archaic, e.g., how it downloads into Excel. They are not in a usable manner where other people can look at them. I personally will look at them, but the reports are not the easiest to generate from their system."
"There are times when some of the system aspects move a little bit slowly, but that's a pretty minor complaint. For the most part, those are things that we see behind the scenes as administrators or moderators of challenges."
"I would like more of an ability to create reporting. There are dashboards in there and they are awesome. Maybe there is probably a training class or something that they should do. I went to the Spigit training, but we didn't get into the reporting side, at least not when it came to being able to build your own reports. They showed us the reporting and where it was, but there were already dashboards built into the platform. I would like to be able to go in, create my own reporting, and take out the information and data that I feel is relevant."
"It does enable us to consolidate duplicate responses from employees, but it is difficult sometimes. We are running a challenge right now with two ideas that are pretty close and duplicate. Once they're out there and a significant amount of people have voted on them, it's hard to consolidate or merge them. The merge feature is not very clear, so it basically hides one of the ideas, removing and archiving it. I don't know if that's the best way to do it. I would want to make the secondary idea still visible, but put it under as a possible subidea to the parent idea."
Earn 20 points
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 98 reviews while Planview IdeaPlace is ranked 1st in Innovation Management Software. Atlassian Confluence is rated 8.2, while Planview IdeaPlace is rated 8.6. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Planview IdeaPlace writes "Provides a mechanism for our leadership to understand the pulse of what's happening in our operations". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Planview IdeaPlace is most compared with .
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
