Atlassian Confluence vs Workplace by Facebook comparison

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4,498 views|2,071 comparisons
90% willing to recommend
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668 views|550 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Workplace by Facebook based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Workplace by Facebook Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.""The integration's very good. You still have integration with lots of third party products, and it's very good.""For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day.""The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting.""It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results.""Great shareable and co-editing features.""Pricing is not a problem.""It is a very popular tool."

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"Storage is the best thing about the solution.""The product was easy to use.""A full-featured collaboration tool that is as easy to use as Facebook.""The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

More Workplace by Facebook Pros →

Cons
"I think the couple of improvement areas would be around Markdown support and support for adding code.""The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics.""In the next release, I would like to have the ability to import pictures.""There is room for improvement in terms of pricing.""An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better.""When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file.""I would like to see more macros provided by the company included in the license.""Managing user permissions and credentials could be easier."

More Atlassian Confluence Cons →

"The conferencing feature does not work well with multiple parties or locations.""There needs to be a restriction on who can download content.""The implementation could be made easier.""The product should allow users to assign tasks and automate processes."

More Workplace by Facebook Cons →

Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "The regular package costs us $4 per user per month."
  • "The solution seemed expensive to me."
  • More Workplace by Facebook Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:Atlassian Confluence is not really a community-friendly solution. If you have a company, you'll have a license for each person, but it does not have such features as commenters. For example, Jira… more »
    Top Answer:The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
    Top Answer:There needs to be a restriction on who can download content. You don't want people to download organization documents from the system, and currently, there's no restriction to that. There should also… more »
    Top Answer:We use the solution for collaboration and information sharing.
    Ranking
    Views
    4,498
    Comparisons
    2,071
    Reviews
    41
    Average Words per Review
    437
    Rating
    8.2
    Views
    668
    Comparisons
    550
    Reviews
    3
    Average Words per Review
    389
    Rating
    8.0
    Comparisons
    Also Known As
    Confluence
    Facebook Workplace, Facebook at Work
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company11%
    Comms Service Provider10%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    Buyer's Guide
    Atlassian Confluence vs. Workplace by Facebook
    March 2024
    Find out what your peers are saying about Atlassian Confluence vs. Workplace by Facebook and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 98 reviews while Workplace by Facebook is ranked 9th in Enterprise Social Software with 4 reviews. Atlassian Confluence is rated 8.2, while Workplace by Facebook is rated 8.0. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Workplace by Facebook writes "A scalable and easy-to-use solution that can be used for internal communication and storage". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Workplace by Facebook is most compared with Yammer and SharePoint. See our Atlassian Confluence vs. Workplace by Facebook report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.