We performed a comparison between Atlassian Confluence and Yammer based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"There is a good library of templates for a wide range of needs."
"The solution offers a lot of freedom when drafting directly online."
"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"As for valuable features, the team management features help us to share information very easily."
"The user interface and the way we can share and search information are the most valuable. It is very easy to use."
"Its most valuable features are the storyline and communities."
"The product's initial setup phase was straightforward."
"The most valuable feature of Yammer is its interface."
"The posting features are valuable."
"I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it."
"The design of the solution is its most valuable feature."
"Valuable features include the integration with Microsoft Office and the fact that it is in the cloud. Also, it's quite easy to use."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"The standard table capability is substandard and virtually unusable."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"Atlassian Confluence is not really a community-friendly solution."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"The search function is not great."
"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"The user interface could be improved."
"We tried to integrate into SharePoint, but it was not really efficient."
"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."
"Sometimes, we lose access to the solution for unknown reasons."
"Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies."
"I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."
"The interface is clunky and could be improved."
"The product seems to just add to the complexity of using existing tools."
"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 98 reviews while Yammer is ranked 4th in Enterprise Social Software with 60 reviews. Atlassian Confluence is rated 8.2, while Yammer is rated 7.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Yammer writes "Ease of use and a familiar user interface". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Yammer is most compared with Workplace by Facebook, SAP Jam, Chatter, Jive and HCL Connections. See our Atlassian Confluence vs. Yammer report.
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