Compare Atlassian Confluence vs. Zendesk

Atlassian Confluence is ranked 1st in Knowledge Management Software with 4 reviews while Zendesk is ranked 2nd in Knowledge Management Software. Atlassian Confluence is rated 8.8, while Zendesk is rated 0. The top reviewer of Atlassian Confluence writes "Many people enjoy its zero learning-curve". On the other hand, Atlassian Confluence is most compared with SharePoint, Office 365 and Drupal, whereas Zendesk is most compared with ServiceNow, Atlassian Confluence and JIRA Service Desk.
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Atlassian Confluence Logo
11,411 views|9,556 comparisons
Zendesk Logo
5,225 views|4,103 comparisons
Most Helpful Review
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Ranking
Views
11,411
Comparisons
9,556
Reviews
7
Average Words per Review
250
Avg. Rating
8.4
Views
5,225
Comparisons
4,103
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 31% of the time.
Compared 17% of the time.
Compared 7% of the time.
Compared 46% of the time.
Compared 8% of the time.
Compared 7% of the time.
Also Known As
Confluence
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Atlassian
Zendesk
Overview

Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

Confluence has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Sample Customers
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
REVIEWERS
Financial Services Firm24%
Cloud Provider12%
Media Company12%
Government12%
VISITORS READING REVIEWS
Financial Services Firm25%
Software R&D Company18%
Government13%
Manufacturing Company5%
REVIEWERS
Software R&D Company25%
Financial Services Firm15%
Non Profit10%
Marketing Services Firm10%
We monitor all Knowledge Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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