We performed a comparison between Atos DirX Directory and CyberArk Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, F5, Apache and others in Application Infrastructure."The most valuable feature is its knowledge."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The role and attribute-based access control has been greatly improved."
"The solution offers high performance."
"It has helped us with our adoption with other teams, and it has also helped us to integrate it at the ground level."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"The product has allowed us to improve both the management and access to privileged credentials, while also creating a full audit trail of all activities happening within isolated sessions of all tasks and activities taking place within the solution."
"We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant."
"Helped us meet our standards and requirements to help us comply with industry standards and banking regulations."
"They just released Marketplace, and they are constantly releasing updates to the components and adding new components, like Conjur. This is something that we ran into with Secret Server and DevOps, so it is already scalable, but becoming more so in the future."
"It is a robust product."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"An overall modernization of the product is required in order to keep up with newer products."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"Needs more available consultants and implementation partners."
"The user interface could be more convenient for people that don't know the tool too intensively."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"They can do a better job in the PSM space."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"I would like to see better usability for non-technical people."
"There is a bit of a learning curve, but it's a pretty complex solution."
"It can be made user-friendly, in the sense of the console is pretty outdated."
"The interface on version 9 looks old."
"There was a functionality of the solution that was missing. I had noticed it in Beyond Trust, but not in this solution. But, recently they have incorporated something similar."
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Atos DirX Directory is ranked 18th in Application Infrastructure with 4 reviews while CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews. Atos DirX Directory is rated 6.8, while CyberArk Privileged Access Manager is rated 8.8. The top reviewer of Atos DirX Directory writes "An identity management system with valuable knowledge". On the other hand, the top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". Atos DirX Directory is most compared with One Identity Manager, whereas CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard.
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