We performed a comparison between Atos DirX Directory and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, F5, Apache and others in Application Infrastructure."The most valuable feature is its knowledge."
"The role and attribute-based access control has been greatly improved."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The solution offers high performance."
"Easy to navigate, handle and manage the applications."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to customize and adaptable to any environment."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"I like the way it is handling authentication and authorization."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The product is easy to set up."
"The most valuable features of ForgeRock are social login and data protection."
"An overall modernization of the product is required in order to keep up with newer products."
"Needs more available consultants and implementation partners."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"The user interface could be more convenient for people that don't know the tool too intensively."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The solution could improve by adding more advertising and marketing."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The product's support services in the French language are not free."
Atos DirX Directory is ranked 19th in Application Infrastructure with 4 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. Atos DirX Directory is rated 6.8, while ForgeRock is rated 8.0. The top reviewer of Atos DirX Directory writes "An identity management system with valuable knowledge". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Atos DirX Directory is most compared with One Identity Manager, CyberArk Privileged Access Manager and SailPoint IdentityIQ, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder.
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