Compare Aurea CX Monitor vs. BMC TrueSight Operations Management

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...""Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...""It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.""There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.""The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.""We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.""We did a five-year, multimillion dollar deal.""Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability CX Monitor EnterpriseProactiveNet, TrueSight Operations Management
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VMware
Aurea
BMC
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

Aurea CX Monitor is a comprehensive IT monitoring and management solution delivering the system monitoring, root-cause analysis, and issue identification tools you need to run your business in real-time.

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about Aurea CX Monitor
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Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, Lyft
Information Not Available
Ensono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC Bank
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider17%
Financial Services Firm11%
Retailer6%
No Data Available
REVIEWERS
Healthcare Company29%
Manufacturing Company29%
Government14%
Financial Services Firm14%
VISITORS READING REVIEWS
Computer Software Company59%
Comms Service Provider13%
Financial Services Firm4%
Government4%
Company Size
No Data Available
No Data Available
REVIEWERS
Small Business50%
Midsize Enterprise7%
Large Enterprise43%
Find out what your peers are saying about Paessler AG, Zabbix, SolarWinds and others in IT Infrastructure Monitoring. Updated: October 2020.
442,845 professionals have used our research since 2012.
Aurea CX Monitor is ranked 75th in IT Infrastructure Monitoring while BMC TrueSight Operations Management is ranked 9th in IT Infrastructure Monitoring with 10 reviews. Aurea CX Monitor is rated 0.0, while BMC TrueSight Operations Management is rated 8.6. On the other hand, the top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". Aurea CX Monitor is most compared with , whereas BMC TrueSight Operations Management is most compared with IBM Tivoli Composite Application Manager, Splunk, Dynatrace, AppDynamics and SolarWinds Server and Application Monitor.

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