We performed a comparison between Auth0 and CyberArk Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the product is scalability."
"It supports identity federation, FSO and multi-tenancy."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It has a lot of customization and out-of-the-box features."
"It is easily connected and easy to put our app in single sign-on."
"For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks."
"Enterprise Password Vault, Privilege Session Manager, and Application Identity Management have been very useful for our client environment."
"Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too."
"This solution is quite stable."
"Password rotation, session recording & isolation and on-demand privileges."
"The automatic rotation of credentials is probably the most useful feature."
"With CyberArk, you can be fully confident that your existing accounts are secure. You will be 100 percent"
"Because we now have the ability to grant access to management utilities like DNS Manager, Sequel Studio, and MMC, in a secure fashion, without system admins being required to continually reenter various passwords that are stored who knows where, it has really made the system admin's job much easier. It has made the PSM's job much easier. It has made the auditor's job and the security team's job and the access manager's job significantly easier, because we're able to move much more quickly toward a role-based access management system, and that is really streamlining the whole onboarding/offboarding management process."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The product support for multi-tenancy could be improved."
"The product could use a more flexible administration structure"
"The Management API could be improved so it's easier to get user information."
"There could be easy integration with IoT devices for the product."
"The price modelling is a bit confusing on the site and can be costly."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"There is a bit of a learning curve, but it's a pretty complex solution."
"The admin interface of the Password Vault Web Access (PVWA) is moving from an old style (the classic interface) to a new style (the v10 interface) and unfortunately, this process is quite slow."
"The current user interface is a little dated. However, I hear there are changes coming in the next version."
"One of the main things that could be improved would be filtering accounts on the main page and increasing the functionality of the filters. There are some filters on the side which are very specific, but I feel there could be more."
"If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."
"Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"The web interface has come a long way, but the PrivateArk client seems clunky and not intuitive. It could use an update to be brought up to speed with the usability of PVWA."
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Auth0 is ranked 2nd in Access Management with 14 reviews while CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews. Auth0 is rated 8.2, while CyberArk Privileged Access Manager is rated 8.8. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and PingID, whereas CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard. See our Auth0 vs. CyberArk Privileged Access Manager report.
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