Søren TamsSenior Consultant at Københavns Kommune
Anonymous UserSecurity Architect at a construction company
Mohamed Yassine BenomarCyber Security Consultant at a tech company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The most valuable features are that it is easy to manage and it's stable."
"We create and define the permissions and configurations for the users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the intelligent authentication feature."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"I would like to search on date fields, which is not possible now."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The product could use a more flexible administration structure"
"This is a costly solution and the price of it should be reduced."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The identity management model needs a bit of improvement."
"They should improve the solution by include reporting."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Automatic Deployment needs improvement. it could be made easier."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"It is licensed per managed user per year."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"It's a bit pricey and could be more competitive."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its price is comparable to other products in the market."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The pricing of the solution is fair but I do not have the full details."
Earn 20 points
Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.
Auth0 is ranked 2nd in Customer Identity and Access Management with 3 reviews while ForgeRock is ranked 1st in Customer Identity and Access Management with 9 reviews. Auth0 is rated 8.0, while ForgeRock is rated 7.4. The top reviewer of Auth0 writes "Provides login authentication for mobile apps and has good stability ". On the other hand, the top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". Auth0 is most compared with Amazon Cognito, Okta Workforce Identity, OneLogin Workforce Identity, Azure Active Directory and Symantec Siteminder, whereas ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory, Okta Workforce Identity, CyberArk Privileged Access Manager and WSO2 Identity Server. See our Auth0 vs. ForgeRock report.
We monitor all Customer Identity and Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.