We compared Auth0 and Microsoft Entra ID based on our user's reviews in several parameters.
Auth0 stands out for its robust security measures, customizable authentication options, and extensive support for various platforms. Users appreciate its comprehensive documentation and responsive customer service. In comparison, Microsoft Entra ID is valued for its user-friendly interface, efficient authentication process, and seamless integration. Customers praise its exceptional customer service and support. Auth0 users suggest improvements in UI and scalability, while Microsoft Entra ID users seek enhancements in UI design, usability, customization options, and security features.
Features: Auth0's valuable features include easy integration, robust security measures, seamless single sign-on, and customizable authentication. Users appreciate its scalability, platform support, documentation, and customer support. Microsoft Entra ID offers a user-friendly interface, efficient authentication, seamless integration, and easy navigation. Users appreciate its reliability and convenience across platforms.
Pricing and ROI: Auth0's setup cost is deemed fairly priced, with a simple and straightforward setup process. Additionally, users appreciate the flexibility and clarity of Auth0's licensing options. On the other hand, Microsoft Entra ID's pricing is seen as affordable and competitive. Users find the setup process to be efficient and hassle-free, and appreciate the flexibility and options available for licensing. Overall, both products have positive user feedback regarding pricing, setup cost, and licensing., Auth0's ROI is attributed to its reliability, integration, and secure authentication. Users value its ease of implementation and time-saving features. Microsoft Entra ID focuses on cost savings, efficiency, process streamlining, and productivity improvement.
Room for Improvement: Auth0 could benefit from improving its user interface design and making it more intuitive. Better documentation and clearer instructions are needed for setup and integration processes. In contrast, Microsoft Entra ID requires enhancements in user interface design, optimization for different devices, usability, sign-up process simplification, customization options, and advanced security features.
Deployment and customer support: The user reviews indicate that the time required for implementing a new tech solution with Auth0 can vary, ranging from three months for deployment to a week for setup. In contrast, users of Microsoft Entra ID reported spending three months on deployment and an additional week on setup, or just a week for both deployment and setup. The specific circumstances and context should be taken into account when evaluating the duration required for establishing a new tech solution., Customers who have used Auth0 have commended its customer service team for their prompt and helpful assistance. On the other hand, Microsoft Entra ID's customer service has been praised for being exceptional, efficient, and reliable, with users appreciating the effective communication and seamless problem resolution.
The summary above is based on 101 interviews we conducted recently with Auth0 and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"The valuable features are that it is extremely secure and that it's developer-friendly."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It supports identity federation, FSO and multi-tenancy."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It is easily connected and easy to put our app in single sign-on."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"The technical support is pretty good."
"The most valuable features in Active Directory are the password writeback product and the MDM technology."
"It enhances security, especially for unregistered devices. It 1000% has security features that help to improve our security posture. It could be irritating at times, but improving the security posture is exactly what the Authenticator app does."
"It's pretty easy to implement."
"The most valuable feature of Azure AD is its ability to connect with services outside of Microsoft, although documentation is necessary to properly implement these connections."
"Installation is straightforward. It only took a couple of hours to set everything up."
"The self-password reset if it's enabled and configured properly, really helps a company be able to reset rather than getting IT involved."
"The interface is well laid out and it is easy to navigate."
"There could be easy integration with IoT devices for the product."
"This is a costly solution and the price of it should be reduced."
"The price modelling is a bit confusing on the site and can be costly."
"The product could use a more flexible administration structure"
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The tool's price should be improved."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"I want to be able to identify the audiences effectively and manage them."
"The synchronization with the local Active Directory and synchronization with all of the users on the local and cloud could be better."
"When it comes to identity governance, the governance features in Azure AD are very focused on Microsoft products. I would like to see those governance and life cycle management features offered for non-Microsoft products connected to Azure AD."
"The pricing is okay, however, it could always be better in the future."
"I would like them to improve the dashboard by presenting the raw data in a more visual way for the logs and events. That would help us understand the reports better."
"Overall, it's not a very intuitive solution."
"In a hybrid deployment, when we update a license by changing the UPN or email address of a user, it does not get updated automatically during normal sync. This means that we have to update it manually from Azure, which is something that needs to be corrected."
"Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications."
Auth0 is ranked 3rd in Single Sign-On (SSO) with 14 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. Auth0 is rated 8.2, while Microsoft Entra ID is rated 8.6. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". Auth0 is most compared with Amazon Cognito, Frontegg, Cloudflare Access, ForgeRock and Okta Workforce Identity, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Okta Workforce Identity. See our Auth0 vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.