We performed a comparison between Auth0 and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a lot of customization and out-of-the-box features."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"The most valuable feature of the product is scalability."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It has improved our organization by providing login authentication for a mobile app."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It offers more platform support, like Apple, Android, and Microsoft."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The VPN we are using is good and working quite well."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It is easy to use."
"It's a good tool. It's pretty straightforward."
"This is a costly solution and the price of it should be reduced."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"There could be easy integration with IoT devices for the product."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The tool's price should be improved."
"The price modelling is a bit confusing on the site and can be costly."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Geofencing needs improvement."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"In the next release, I would like the ability to work offline with remote access."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"It is challenging to use when installing a new version."
Auth0 is ranked 2nd in Access Management with 14 reviews while Symantec VIP Access Manager is ranked 12th in Access Management with 15 reviews. Auth0 is rated 8.2, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and ForgeRock, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID and Q-Bot. See our Auth0 vs. Symantec VIP Access Manager report.
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