We performed a comparison between BIC Platform and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"The central dictionary is a valuable feature."
"The best feature of Automate is its ease of use, which is a major selling point."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The most valuable features for my client are timing and scheduling."
"It gives us a central place to schedule tasks and run them distributed."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"The interface could be more user-friendly and easier to navigate."
"The documentation is not that great."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"It's possible that they could use a stronger community for seeking guidance and help."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The solution has a very weak knowledge base."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
BIC Platform is ranked 18th in Business Process Design with 4 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. BIC Platform is rated 8.2, while Fortra's Automate is rated 8.2. The top reviewer of BIC Platform writes "Provides good stability, but they should add a feature for enterprise architecture". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". BIC Platform is most compared with SAP Signavio Process Manager, ARIS BPA, Visio, Camunda and ADONIS, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
