We performed a comparison between Bizagi and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"Business process modelling and simulation."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"The solution's simulation capabilities are the most valuable aspects."
"Great software for managing my business. I think this is the best business process management software."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The pricing is excellent. I would give them perfect marks in that regard."
"The interface is simple, user-friendly, and very intuitive."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I actually quite liked the no-coding functionality."
"The technical support is not fast enough and should be improved."
"The on-premise software has some bugs."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"Bizagi allows for automation, but it's very complicated."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"I would like to see more in terms of analytics and better reporting."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"It's possible that they could use a stronger community for seeking guidance and help."
Bizagi is ranked 7th in Process Automation with 78 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Bizagi is rated 8.4, while Fortra's Automate is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).
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