We performed a comparison between Fortra's Automate and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The most valuable features for my client are timing and scheduling."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"It is an easy product to use and it is stable."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The solution has a very weak knowledge base."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Scalability is zero. It cannot be scaled because of its age."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"The GUI interface could be improved, but that is coming. They are working on that."
"Some of the command sequences are too long."
Earn 20 points
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. Fortra's Automate is rated 8.2, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, SCOM and IBM Tivoli OMEGAMON.
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