CA Process Automation vs Fortra's Automate comparison

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354 views|119 comparisons
100% willing to recommend
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1,981 views|1,003 comparisons
94% willing to recommend
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Executive Summary

We performed a comparison between CA Process Automation and Fortra's Automate based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to debug and troubleshoot.""This tool is used in my organization for automating IT infrastructure related incidents or service requests."

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"I actually quite liked the no-coding functionality.""I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments.""It gives us a central place to schedule tasks and run them distributed.""This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.""The solution is continuously adding more integrations to help with workflows and bot and task creation.""A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added.""Fortra's Automate performs the job effectively and has the capability to alert us of any issues.""The most valuable features for my client are timing and scheduling."

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Cons
"Somehow the product group within CA left the product dry from some regular expression functionality.""OCR capability should be added as a feature.""Make some of the features more open source that way developers can have more flexibility.""It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

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"Some companies have asked for voice integration. This is likely part of the roadmap.""Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem.""The OCR for Hebrew text needs to be improved.""The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy.""Fortra's Automate is not as reliable as I would like it to be.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""The solution has a very weak knowledge base.""Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

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Pricing and Cost Advice
  • "There are a lot of automation savings from any process which is repeatable."
  • "It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
  • More CA Process Automation Pricing and Cost Advice →

  • "Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • "I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
  • "The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
  • "From a distributor's perspective, one of the biggest selling points of Automate is its price point."
  • "The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
  • More Fortra's Automate Pricing and Cost Advice →

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    Top Answer:We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
    Top Answer:I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
    Top Answer:There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own… more »
    Ranking
    29th
    out of 66 in Process Automation
    Views
    354
    Comparisons
    119
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,981
    Comparisons
    1,003
    Reviews
    10
    Average Words per Review
    1,398
    Rating
    8.5
    Comparisons
    Also Known As
    CA IT Process Automation Manager
    HelpSystems Automate, Automate
    Learn More
    Fortra
    Video Not Available
    Overview
    CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

    Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution for one department, a small business, or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built and priced right for employee-driven automation for any organization.

    Automate allows you to get up and running fast with no-code automation for both GUI and back-end functionalities. Form-based development lets you quickly build bots and leverage over 600 pre-built automation actions. Powerful out-of-the-box API and native integrations bring together the applications that keep your business running. And with the Automate Recorder, easily build, update, and deploy robust, UI-driven automation. Plus, bots can be deployed as attended or unattended with concurrent execution of tasks—no restrictions.

    A Key Part of Fortra (the new face of HelpSystems) Automate is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of Automate robotic process automation and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    Sample Customers
    Unum, HCL Technologies, Logicalis
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    Top Industries
    REVIEWERS
    Healthcare Company43%
    Insurance Company29%
    Government14%
    Financial Services Firm14%
    REVIEWERS
    Manufacturing Company14%
    Security Firm14%
    Financial Services Firm14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm13%
    Manufacturing Company9%
    Healthcare Company8%
    Company Size
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    REVIEWERS
    Small Business55%
    Midsize Enterprise25%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    Buyer's Guide
    Process Automation
    April 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    CA Process Automation is ranked 29th in Process Automation while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. CA Process Automation is rated 8.6, while Fortra's Automate is rated 8.2. The top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". CA Process Automation is most compared with BMC TrueSight Orchestration, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.