"Discovery: Scheduled, on-demand, synchronized with eHealth."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"The product’s stability and robustness are valuable."
"This product provides good visibility into applications at the backend."
"It is easy to understand and determine when and/or where the network is failing."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"I actually quite liked the no-coding functionality."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The interface is simple, user-friendly, and very intuitive."
"It gives us a central place to schedule tasks and run them distributed."
"We have found the pricing to be very reasonable."
"The upgrade process could be smoother. More of the steps around upgrading could be automated."
"The CA Technologies sales team destroyed their relationship with our business units."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"Make it easier to certify devices."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"I would like to see CA move Spectrum, Performance Manager, and some of their other tools moved to a SaaS based model. You see a lot of other manufacturers which are moving toward SaaS based models."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The documentation is not that great."
"The solution has a very weak knowledge base."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"Fortra's Automate is not as reliable as I would like it to be."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
DX Spectrum is ranked 1st in DX NetOps with 115 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. DX Spectrum is rated 8.4, while Fortra's Automate is rated 8.2. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and IBM SevOne Network Performance Management (NPM), whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).
We monitor all DX NetOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
