We performed a comparison between Fortra's Automate and IBM Tivoli Business Service Manager based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."We have found the pricing to be very reasonable."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The interface is simple, user-friendly, and very intuitive."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The most valuable feature of this solution is the efficiency."
"Fortra's Automate is not as reliable as I would like it to be."
"The interface could be more user-friendly and easier to navigate."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The documentation is not that great."
"The OCR for Hebrew text needs to be improved."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
Earn 20 points
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring. Fortra's Automate is rated 8.2, while IBM Tivoli Business Service Manager is rated 7.6. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas IBM Tivoli Business Service Manager is most compared with .
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