Most Helpful Review
Researched Automation Anywhere (AA) but chose BotFarm: User-friendly, with helpful cognitive controls, but the machine learning capability needs to be enhanced
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.
We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.
Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.
Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.
It is easy to fix bug issues which you encounter in the post-production process.
Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.
The most valuable feature is the screen recorder, which helps to automate processes easily.
The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business.
There are not many challenges when setting up this solution, and there is a good amount of documentation to go with it.
The most valuable feature is the interface, which helps to provide a good user experience.
The best aspect is the UI, as it is very user-friendly.
They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP.
Automation Anywhere has good document extraction features where it can learn patterns.
The ability to drag and drop various components and the customizability are good features.
The most valuable feature is the rapid deployment of multiple bots.
From a solution standpoint, screen capture and tight integration with Outlook are valuable features.
Because we are very new to our process, so we're still sort of working through it.
I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.
Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller.
Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot.
MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot.
Our current version needs drag and drop, but that should be in the next release.
We need more commands for PDF integration to make it more flexible.
Better use case management to prevent each development from scratch would be an improvement.
The image processing capabilities definitely need to be improved.
The deployment could be made a little bit easier.
The machine learning needs to be improved so that they perform better in terms of predictive analysis and sentiment analysis.
The new version is not very stable. Sometimes I can't use the recording sound.
I would like to see more process mining features to give us insight into them before we develop automation.
I would like to be able to access BotForm using a mobile app.
There should be more support for developing in environments such as Citrix and Linux.
I would definitely be wanting to see OCR features for improving the solution.
Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.
If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.
It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.
We have seen ROI on one of the process, but not on the other processes yet.
The licensing cost is approximately $4,000 USD, which is a seed license.
The certifications are free of cost.
There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.
We are interested in saving manual engineer man-hours. So far, we have saved $100,000.
The pricing model could be simplified.
Our licensing costs are approximately $3,000 USD annually.
Pricing for this solution can be better.
out of 47 in Robotic Process Automation (RPA)
Average Words per Review
out of 47 in Robotic Process Automation (RPA)
Average Words per Review
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise|
|Automation Anywhere||Automation Anywhere|
Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.
BotFarm is the first and only enterprise-grade platform for Bots On Demand. Scale your workforce capacity by deploying bots anywhere in the world with a single click. Create, deploy and manage thousands of bots in an instant to meet demand spikes. BotFarm delivers on-demand RPA with scalability, elasticity, resilience – designed for the enterprise.
Learn more about Automation Anywhere (AA)
Learn more about BotFarm
|Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics|
Information Not Available
Financial Services Firm28%
Software R&D Company11%
Software R&D Company42%
Comms Service Provider11%
Financial Services Firm6%
No Data Available
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