We performed a comparison between Automation Anywhere (AA) and Broadcom Service Virtualization based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."For the beginners, it is an easy tool compared to other tools in market. Users can understand the line by line code and code it easily. There is no syntax or anything else. They can easily drag and drop, executing the bot directly."
"I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities."
"There are quite a few very strong features available to users."
"It has saved our HR department time since this process automatically happens without anybody's intervention. Our HR department is able to devote their time to more productive work or activities. It has also saved a lot of costs since every employee in the HR department is involved in the attendance and payroll process. Second, the process is now no more human dependent."
"The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere."
"They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is."
"We've had many sit-down conversations with the Automation Anywhere team when we were testing out the document automation. We gave them feedback about potential enhancements, so when we launched our most recent document automation use case, the capabilities were already there. We didn't need to come up with a workaround or put the project on hold because the things we needed were unavailable. That commitment to customer success stands out because they know that without us, the product won't succeed."
"A has a bouquet of features that can be used in our projects. We have utilized all the features in our existing projects. It may be task bots, meta bots, or IQ bots. The features in the AA bots may be object cloning or security features where the bots can be triggered only from the control room and will help clients to maintain their security concerns."
"The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET."
"The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
"We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster."
"It's got probably the greatest amount of features, in terms of different technologies that you can automate and virtualize, out of any of the solutions out there."
"The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities into the product as well."
"Helps us to remove barriers that we have with dependencies on services that we don't own, or services that don't even exist yet."
"The most valuable features are the recording and creating of virtual services."
"It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."
"The initial setup is difficult because Automation Anywhere does not have a GitHub integration. They need to build a patch for that."
"If we are getting input from a CSV file, we have to add one more layer of automation that first saves the data to an Excel file."
"We have our limitations. We can run only VBScripts and one more thing. If we want to run Python scripts or batch files, we cannot do it. So, if they would add these extra things in there then that would be beneficial."
"The initial setup was quite complex. We have faced an issue. During the initial implementation stages, it took longer than we expected. It affected our timelines to a certain extent."
"Reliability and error handling should be improved."
"I would like the ability to extract the code. You can go line by line, then open up each line of code and dig into the details, but it would be nice to extract all of the lines of code and all of the details into a document so we could read through everything. Right now, there is no way to really consume all of the code at once, except line by line, which can be fairly time consuming if we don't really know what we are looking for."
"I think it is a little bit of an ongoing struggle, because we don't deal with the infrastructure. We have a separate infrastructure team that sorts all that out. So, sometimes there are communication issues just trying to get our internal IT team onboard to run through the installs and that sort of thing. But, definitely with the new cloud version coming onboard, we'll be looking toward going to that. Hopefully it'll resolve some of that friction that comes about through the install process and complexity."
"More examples of portal-based virtualization."
"DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"UI should be more user friendly: better usability, more testing oriented."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"It is not a stable solution."
"I would like to have more flexibility towards the mainframe virtualization and also in JDBC virtualization."
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Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while Broadcom Service Virtualization is ranked 1st in Service Virtualization with 97 reviews. Automation Anywhere (AA) is rated 8.4, while Broadcom Service Virtualization is rated 8.2. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Broadcom Service Virtualization writes "Feature-rich, easy to configure and set up, and the support is good". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Broadcom Service Virtualization is most compared with ReadyAPI Test, Parasoft Virtualize, IBM Rational Test Virtualization Server, OpenText Service Virtualization and Tricentis Tosca.
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