Compare Automation Anywhere (AA) vs. CA Service Virtualization

Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 116 reviews while CA Service Virtualization which is ranked 1st in Service Virtualization with 11 reviews. Automation Anywhere (AA) is rated 8.0, while CA Service Virtualization is rated 8.0. The top reviewer of Automation Anywhere (AA) writes "Integration with source control is very refreshing and the dashboard is great". On the other hand, the top reviewer of CA Service Virtualization writes "Supports multiple protocols, enables us to virtualize calls to third-party vendors and save". Automation Anywhere (AA) is most compared with UiPath, Blue Prism and WorkFusion, whereas CA Service Virtualization is most compared with Parasoft Service Virtualization, Micro Focus Service Virtualization and SmartBear ServiceV Pro.
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Most Helpful Review
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: July 2019.
353,754 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase.It is highly scalable on cloud and virtual machines.The Automation Anywhere software has improved our organization by moving us into the RPA climate and allowing us to save on our overhead.Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me.The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.The most valuable feature of Automation Anywhere is the unattended mode bots, because we don't need to go and look at what they're doing. They just go by themselves.My impression of the Bot Store is good. It is a really smart offering. A lot of the time customers need the same things, and there's not necessarily a lot of logic in reinventing the wheel. When you take the Bot Store, you allow people to share knowledge, you allow best practices to be immediately adopted by users, and you can share good knowledge, saving a lot of time for customers. It's a really good thing.Its ease of deployment is the most valuable feature. We have found with many customers that it's quite easy to deploy.

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The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET.I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable.The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market.It is definitely scalable.We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster.We have had developers produce code later than we wanted to, but we've had some other stuff that was dependent on that. So what we were able to do was virtualize these assets and then go forward with our developer and not have to wait for these additional services to be available.We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far.You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool.

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Cons
Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80 to 90 percent on hand-written documents. So, I'm eagerly looking at a release from Automation Anywhere, wherein they could plug in an LP or look at some sort of a platform which could convert hand-written documents into a readable format. If they could bring in they own platform, this would make a big in-roads for the entire automation industry.I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns.I have noticed that after the bots have been delivered to run in a production environment, there are issues in terms of quality and performance.Because we are very new to our process, so we're still sort of working through it.The bot insides should come in the same package versus having it as a different bundle by itself. If we could have this product come with all the inside solutions altogether, that would help.Another feature that would be cool to see in Automation Anywhere is more use of artificial intelligence. Right now, RPA is basically limited to a bot which is simply following the instructions that it was given. However, what would be really useful is if a bot was able to more flexibly respond to issues. For example, sometimes there are erroneous errors and pop ups. With good code, you can certainly build your bots to be able to handle that. However, it does take time and a bit of technical know-how to be able to do that.Room for improvement is more on the IQ Bot side: How quickly we can adopt and deploy it?More interactions with PDFs would be great for Automation Anywhere.

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UI should be more user friendly: better usability, more testing oriented.I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration.Needs some additional lightweight, portable elements.​From a reporting perspective I think we would like to have a more user-friendly approach.I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server.We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog.DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more.CA actually releases a new version every year. We had issues with the upgrade prior to the latest one.

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Pricing and Cost Advice
We have saved customers 400% in terms of time saved by implementing this product.The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money.It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later.No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate."One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself.Roughly, as of today, it is around $250,000 annually.We have a few licenses. They cost roughly $10,000 each.I've seen the price vary by whether the client is going to scale and adopt a tool.

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I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable.

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Ranking
Views
32,024
Comparisons
12,554
Reviews
112
Average Words per Review
748
Avg. Rating
7.9
1st
Views
30,022
Comparisons
3,095
Reviews
12
Average Words per Review
532
Avg. Rating
8.4
Top Comparisons
Compared 58% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterpriseITKO LISA, CA LISA
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Automation Anywhere
CA Technologies
Overview

Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.

CA Service Virtualization acts as a catalyst for DevOps by simulating constrained or unavailable systems across the software development lifecycle (SDLC). This allows developers, testers and performance teams to work in parallel to accelerate app delivery, as well as to “shift-left” the app testing to improve application quality. CA Service Virtualization was previously known as LISA, the product from the ITKO acquisition.

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Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsUnion Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil,
Top Industries
REVIEWERS
Financial Services Firm37%
Manufacturing Company14%
Pharma/Biotech Company10%
Comms Service Provider7%
VISITORS READING REVIEWS
Financial Services Firm44%
Manufacturing Company11%
Mining And Metals Company8%
Retailer7%
REVIEWERS
Financial Services Firm25%
Comms Service Provider21%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Financial Services Firm62%
Individual & Family Service11%
Insurance Company8%
Comms Service Provider5%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise9%
Large Enterprise79%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise26%
Large Enterprise63%
REVIEWERS
Small Business2%
Midsize Enterprise9%
Large Enterprise89%
VISITORS READING REVIEWS
Small Business1%
Midsize Enterprise20%
Large Enterprise79%
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: July 2019.
353,754 professionals have used our research since 2012.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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