We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Having a cloud-based deployment provides more flexibility because we just need an internet connection for connecting the agent into the AA cloud."
"Automation Anywhere has saved us a lot of time, money & efforts by automating our ServiceNow tickets."
"AA has good coverage in terms of out-of-the-box functionality for bot development and management."
"Excel automation is especially helpful because a lot of small companies are still using Excel as their data storage."
"The biggest challenge in attended automation, every time the agent has to log in to the control room and execute bot for most of the agents this is a time-consuming activity plus they are not tech-savvy"
"By using this, we are saving time and we no need to do routine work, as it is now automated and the result is shared with all of the end-users."
"The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us. We are able to work on a project, identify a use case, come up with a design spec, and execute and build a bot within a span of six to eight weeks. In nine to ten weeks, we are able to go live, which reduced complexity. Once we go live, the user interface and the user experience are extremely good."
"AA control room is one central system to manage our tasks. We found it excellent to administrate. It was used for easy scheduling of process/task in Remote desktop. This helped to avoid manual intervention to trigger tasks."
"Good email automation and XL automation."
"The quality and response time of the support, even on Sev-1 tickets, is not satisfactory."
"The AA portal should not give us pop-ups every time a bot agent is updated."
"A2019 should have more improvement for developers, as it was in v11.x."
"Instead of depending on other open-source BPM products, AA should provide their own BPM for attended automations."
"Many clients use the Citrix environment but AA has very low functionality to automate a Citrix environment."
"Intelligent automation is currently a buzz and I would love to see more innovation in this segment."
"The mobile application can be improved by adding more functions and capabilities abuse right now, only a few features are enabled for mobile users."
"I would like to see a technology where they can automatically update or upgrade themselves to the latest version, without having to uninstall the current bot."
"Lacks integration with third party tools."
"The pricing is a bit higher."
"Pricing is affordable and I would recommend beginning with the Starter Package."
"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."
"Regarding the price, licensing, and maintenance, Automation Anywhere provides its customers with its best and affordable value."
"There is a free trial so that they can get an overview, and there are different licenses that are very affordable and can suit every business model."
"It's very good in terms of cost and pricing."
"Our pricing a year ago was $600 per license."
"Costs savings have been seen by employing bots for multiple shifts instead of people."
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries.
For additional information, visit www.automationanywhere.com.
AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.
AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.
Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 141 reviews while EdgeVerve AssistEdge RPA is ranked 25th in Robotic Process Automation (RPA) with 1 review. Automation Anywhere (AA) is rated 9.0, while EdgeVerve AssistEdge RPA is rated 7.0. The top reviewer of Automation Anywhere (AA) writes "While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "Provides good email automation and XL automation; lacks integration with third party tools". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, Kryon RPA and Selenium HQ, whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Kryon RPA, Kofax RPA and AutomationEdge.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.