Automation Anywhere (AA) vs EdgeVerve AssistEdge RPA comparison

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Automation Anywhere Logo
26,931 views|15,435 comparisons
95% willing to recommend
Infosys Logo
1,199 views|811 comparisons
66% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Automation Anywhere (AA) and EdgeVerve AssistEdge RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Automation Anywhere (AA) vs. EdgeVerve AssistEdge RPA Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to find objects easily through the 'Capture' option saves your time most significantly.""Among the most valuable features that we've been able to utilize are the screen scraping and object cloning.""The ROI on major bots has been phenomenal.""I found that the REST API commands are very useful and easy to use.""This solution is valuable because it can automate tasks which would otherwise be left for us to process manually.""Before switching to the cloud version of Automation Anywhere, I worked with v10 and v10, so I appreciate the core functionality and the fact that it's a low-code solution. That is one of the key elements that differentiates Automation Anywhere from other platforms and one of the reasons we have been able to achieve success.""One thing I really like is the the recorder where you can connect with multiple systems. The OCR is also good.""It extracts what the IQ Bot does, converting it and ensuring the entire process right from the input to the output and is fully automated. It is digitizing a particular process, which is really great."

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"Good email automation and XL automation.""The tool follows a role-based working model to create things. It helps to track what others are doing with the system.""AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

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Cons
"Going on-cloud comes with security hiccups and concerns.""We are not getting consistent behavior from the tool We would like to see this improved and the product more stable.""It is not able to use OCR effectively and has limited usability.""Support is not very satisfactory.""It should have more commands, which should remove the dependency on MetaBots or other scripts so that everything is available in the tool itself.""Instead of depending on other open-source BPM products, AA should provide their own BPM for attended automations.""In high-availability, we have two Control Rooms acting as a cluster so if one fails the other one will take over. But that's not our environment operationally, and the latest information we have is that they identified another product bug.""The scheduling is a little difficult at times. Rather than setting up individual instances, it would be really nice if we had the ability to set repetitive jobs easily. Right now, if you want a job to run every 15 minutes, you have to schedule it a lot of times. I'd rather have the ability to just say 'run every 15 minutes.'"

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"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.""Lacks integration with third party tools.""The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

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Pricing and Cost Advice
  • "Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
  • "Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
  • "Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
  • "They're very flexible around pricing and licensing."
  • "They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing."
  • "We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
  • "If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
  • "It's cheaper than other similar solutions."
  • More Automation Anywhere (AA) Pricing and Cost Advice →

  • "EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
  • More EdgeVerve AssistEdge RPA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team that… more »
    Top Answer:From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applications… more »
    Top Answer:It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
    Top Answer:The tool follows a role-based working model to create things. It helps to track what others are doing with the system.
    Top Answer:The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.
    Top Answer:I use EdgeVerve AssistEdge RPA for we automation.
    Ranking
    Views
    26,931
    Comparisons
    15,435
    Reviews
    71
    Average Words per Review
    870
    Rating
    8.1
    Views
    1,199
    Comparisons
    811
    Reviews
    2
    Average Words per Review
    540
    Rating
    6.5
    Comparisons
    Also Known As
    Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
    AssistEdge RPA
    Learn More
    Overview

    Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation.

    Learn more at http://www.automationanywhere.com/.

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    Sample Customers
    Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    Top Industries
    REVIEWERS
    Computer Software Company29%
    Financial Services Firm22%
    Manufacturing Company11%
    Pharma/Biotech Company6%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company13%
    Manufacturing Company10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Manufacturing Company24%
    Computer Software Company14%
    Financial Services Firm13%
    Energy/Utilities Company9%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise7%
    Large Enterprise73%
    Buyer's Guide
    Automation Anywhere (AA) vs. EdgeVerve AssistEdge RPA
    March 2024
    Find out what your peers are saying about Automation Anywhere (AA) vs. EdgeVerve AssistEdge RPA and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 483 reviews while EdgeVerve AssistEdge RPA is ranked 28th in Robotic Process Automation (RPA) with 3 reviews. Automation Anywhere (AA) is rated 8.4, while EdgeVerve AssistEdge RPA is rated 6.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and BotFarm, whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Microsoft Power Automate, Pega Robotic Process Automation and AutomationEdge. See our Automation Anywhere (AA) vs. EdgeVerve AssistEdge RPA report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.