We performed a comparison between Automation Anywhere (AA) and Ephesoft Transact based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Security is a top priority for us. To be allowed to automate different processes, we need to have a good set of controls around who is allowed to do what, and what credentials people can and can't use. It allows us to manage access make sure that we have full control."
"Bot Insights is neatly integrated into the platform, which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, and invoices that need to be processed."
"Our workforce has limited capacity. By adding this solution, we can increase the amount of work coming in without adding to our workforce."
"There are many features that are valuable including Whatsapp messages, OCR, and image recognization, but I have not tried all of them."
"The bot creation process is easy, manageable, and everything is well-organized for a developer. Everything is centralized."
"Features such as MetaBot and IQ Bot are very advanced and capable as compared to reading PDFs using OCR."
"Being able to implement automation is valuable. We take the business logic and provide a solution to the client. Defining the intelligence pipeline is the most interesting and challenging aspect for me."
"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."
"I have found the keyword extraction to be helpful."
"Transact's best feature is its ease of customization."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"With the user interface, a lot of the parts of it I really like, but there are some things that could be made a little simpler. A little less clicking around here and dragging over there to use."
"MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot."
"I would like them to add OCR features. This would help us deal with unstructured data and we can get more data out of images."
"I have had a couple of crashes and issues."
"Automation Anywhere is a technical application. It is not so easy for a regular user. It requires technical knowledge."
"If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue."
"The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult. However, I am skilled enough to get through it. There were some balancing issues that my other team members had to manage. They are having difficulty in balancing when I checked the architecture properly. We determined later that there was no need for a load balance to be done on the servers. We didn't do any load balancing and then the elastic search was not done."
"It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"It's not easy to train."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 483 reviews while Ephesoft Transact is ranked 12th in Intelligent Document Processing (IDP) with 3 reviews. Automation Anywhere (AA) is rated 8.4, while Ephesoft Transact is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Ephesoft Transact writes "A stable and scalable smart content acquisition and data classification solution with a useful inject feature". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Ephesoft Transact is most compared with ABBYY Vantage, OpenText Intelligent Capture and Tungsten RPA. See our Automation Anywhere (AA) vs. Ephesoft Transact report.
See our list of best Robotic Process Automation (RPA) vendors.
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