Compare Automation Anywhere (AA) vs. HelpSystems AutoMate

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Most Helpful Review
Find out what your peers are saying about Automation Anywhere (AA) vs. HelpSystems AutoMate and other solutions. Updated: May 2021.
509,641 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The Automation Anywhere software has improved our organization by moving us into the RPA climate and allowing us to save on our overhead.""Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me.""This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase.""It is highly scalable on cloud and virtual machines.""By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel.""I utilize all the commands provided by Automation Anywhere, such as all the recorders. I use these commands to develop my processes and bots.""The training and resources for this tool are very good. They are so simple that anyone can easily learn it. One of the tool values is its ease of use.""We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."

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"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.""The interface is simple, user-friendly, and very intuitive.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""The most valuable features for my client are timing and scheduling.""The licensing of the product is very good. You only need to license it once and then you have it forever.""I actually quite liked the no-coding functionality.""The pricing is excellent. I would give them perfect marks in that regard.""The solution is continuously adding more integrations to help with workflows and bot and task creation."

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Cons
"I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns.""I have noticed that after the bots have been delivered to run in a production environment, there are issues in terms of quality and performance.""Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80 to 90 percent on hand-written documents. So, I'm eagerly looking at a release from Automation Anywhere, wherein they could plug in an LP or look at some sort of a platform which could convert hand-written documents into a readable format. If they could bring in they own platform, this would make a big in-roads for the entire automation industry.""We have HTML mode and Window mode, but Automation Anywhere is limited in this. It would be better if they were able to provide different specification modes.""With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area.""The Excel part needs improvement because we use it as a database. Right now, we are using UiPath for this feature, as that RPA tool allows us to sort, search, and filter in Excel databases.""The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic.""Reliability and error handling should be improved."

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"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.""The OCR for Hebrew text needs to be improved.""The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.""They do not encrypt passwords, so this is an issue with HIPAA compliance.""The solution has a very weak knowledge base.""It's possible that they could use a stronger community for seeking guidance and help.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""Some companies have asked for voice integration. This is likely part of the roadmap."

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Pricing and Cost Advice
"We have saved customers 400% in terms of time saved by implementing this product.""The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money.""Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly.""The control room access gives the ability to create different roles, which helps when purchasing additional licensing.""They recently launched a Community Edition, which is okay, but they should have done this a long time ago.""I believe it is $10,000 for Bot Creator.""In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment.""There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."

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"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality.""I like the way this solution is priced because you can buy a license, or you can buy the software outright.""It comes with a package that costs approximately $20,000 USD per year.""While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

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Answers from the Community
Questions from the Community
Top Answer: It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team that… more »
Top Answer: From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applications… more »
Top Answer: It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Top Answer: This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the… more »
Top Answer: While I'm not sure of the exact pricing, it's my understanding that the solution is one the cheapest compared to UiPath, Automation Anywhere and Blue Prism, or the other tier-one options.
Top Answer: The stability of the studio client could be improved upon. Currently, sometimes it slows down and occasionally it will force the program to close completely - which is unexpected. The interface could… more »
Ranking
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70,872
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25,705
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283
Average Words per Review
765
Rating
8.6
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1,997
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1,242
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6
Average Words per Review
747
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7.5
Popular Comparisons
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
AutoMate
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Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries. 

For additional information, visit www.automationanywhere.com.

Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.
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Learn more about Automation Anywhere (AA)
Learn more about HelpSystems AutoMate
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Top Industries
REVIEWERS
Computer Software Company31%
Financial Services Firm23%
Manufacturing Company11%
Pharma/Biotech Company7%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider16%
Financial Services Firm7%
Energy/Utilities Company6%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company15%
Financial Services Firm13%
Energy/Utilities Company7%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise9%
Large Enterprise79%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise15%
Large Enterprise73%
REVIEWERS
Small Business67%
Midsize Enterprise22%
Large Enterprise11%
Find out what your peers are saying about Automation Anywhere (AA) vs. HelpSystems AutoMate and other solutions. Updated: May 2021.
509,641 professionals have used our research since 2012.

Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 271 reviews while HelpSystems AutoMate is ranked 14th in Robotic Process Automation (RPA) with 9 reviews. Automation Anywhere (AA) is rated 8.6, while HelpSystems AutoMate is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Has the ability to customize and build out the platform to make it more useful and valuable". On the other hand, the top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, Kryon RPA and IBM Robotic Process Automation (RPA), whereas HelpSystems AutoMate is most compared with UiPath, Ansible, Blue Prism, Microsoft Power Automate and WinAutomation by Softomotive. See our Automation Anywhere (AA) vs. HelpSystems AutoMate report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.