Radhaprem RamarajGroup Head IT at a tech services company
Venkateswarlu PaturuService Delivery Manager / Architect at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The Automation Anywhere software has improved our organization by moving us into the RPA climate and allowing us to save on our overhead."
"Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me."
"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."
"It is highly scalable on cloud and virtual machines."
"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"I utilize all the commands provided by Automation Anywhere, such as all the recorders. I use these commands to develop my processes and bots."
"The training and resources for this tool are very good. They are so simple that anyone can easily learn it. One of the tool values is its ease of use."
"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The drag and drop functionality is quite good."
"This is a stable platform and we did not encounter any big problems."
"It is stable and scalable."
"The OCR was quite stable and flexible."
"The pricing of the solution is quite good."
"Provides valuable tools working in integration with RPA tools."
"I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns."
"I have noticed that after the bots have been delivered to run in a production environment, there are issues in terms of quality and performance."
"Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80 to 90 percent on hand-written documents. So, I'm eagerly looking at a release from Automation Anywhere, wherein they could plug in an LP or look at some sort of a platform which could convert hand-written documents into a readable format. If they could bring in they own platform, this would make a big in-roads for the entire automation industry."
"We have HTML mode and Window mode, but Automation Anywhere is limited in this. It would be better if they were able to provide different specification modes."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"The Excel part needs improvement because we use it as a database. Right now, we are using UiPath for this feature, as that RPA tool allows us to sort, search, and filter in Excel databases."
"The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic."
"Reliability and error handling should be improved."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"I'd like to see a recording function and a more simple interface."
"The solution needs to be scalable."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"There is really nothing special about the capabilities of this product."
"Exception handling needs to be improved."
"The product needs more AI capabilities."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"We have saved customers 400% in terms of time saved by implementing this product."
"The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"I believe it is $10,000 for Bot Creator."
"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."
"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Price is not a problem, because they are a competitor and we have a special rate."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries.
For additional information, visit www.automationanywhere.com.
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Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 271 reviews while Kofax RPA is ranked 13th in Robotic Process Automation (RPA) with 10 reviews. Automation Anywhere (AA) is rated 8.6, while Kofax RPA is rated 7.4. The top reviewer of Automation Anywhere (AA) writes "Has the ability to customize and build out the platform to make it more useful and valuable". On the other hand, the top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, Kryon RPA and WinAutomation by Softomotive, whereas Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Microsoft Power Automate and HyperScience. See our Automation Anywhere (AA) vs. Kofax RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.