Most Helpful Review
Find out what your peers are saying about Automation Anywhere (AA) vs. Kryon RPA and other solutions. Updated: September 2019.
372,124 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
A user can easily adopt this technology and utilize it, when compared to the other available resources in the market.
IQ Bots are extremely powerful. We are using them increasingly more where we're about to look through a lot unstructured sources, like PDF documents, scanned images, contracts, etc. We are able to take the data out, then use that toward processing structured data and creating insights for our clients.
We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages.
We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot.
It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process.
The main thing is the simple UI, easy to use commands, and it's very easy to learn compared to other tools in the market.
The most valuable feature is the Excel operations because the most repetitive task which we used to do was Excel operations. Automation Anywhere has the Excel commands feature where we can run Excel Macros, which is very valuable. It's saving so much time for us.
The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise.
We took a very complex business area, and every activity in it which can be done automatically is being replaced by the robot instead of people working on it.
The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it.
The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done.
Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error.
The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases.
It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors.
We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly.
The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage.
For future prospects, this tool should 80 percent deal with neural networks, deep learning, and artificial intelligence and that has to be integrated a lot. As these are future skills, these integrations will help us take the tool to take to the next level.
They have done a fairly good job on the RPA space, but more and more, the whole cognitive AI space and machine learning are where I see the industry actually going. I'm sure Automation Anywhere is also focused on that topic, but we would like to see more coming down the pipe, as early as possible.
In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far.
The Excel command has some limitations that they are working on.
Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it.
If we are going through the high availability in the IQ Bot setup, it's a bit complex.
We have our limitations. We can run only VBScripts and one more thing. If we want to run Python scripts or batch files, we cannot do it. So, if they would add these extra things in there then that would be beneficial.
There is still a way to go for Automation Anywhere where we can see improvement. Mostly, we want to see more artificial intelligence and machine learning. Now, I can see only this mostly in the IQ Bot where we construct the data from PDFs. I also want to see more features where we can use the artificial intelligence in automating tasks as well.
What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products.
We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have.
When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient.
Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks.
The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool.
We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket.
I would expect that in the first year there is no ROI. It has to be measured over three or five years.
From our experience, the product is not suitable for end users.
Pricing and Cost Advice
The certifications are free of cost.
There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.
We are interested in saving manual engineer man-hours. So far, we have saved $100,000.
Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year.
As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go.
The major reason that we selected Automation Anywhere was the licensing model.
IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that.
The product starts at $10,000 and then it's up to you regarding how much you can consume.
Can't beat the price... There are different pricing levels for every bot or unattended bot. You can buy however many you want. You'll need an additional virtual machine for it to work on.
They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs.
We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment.
We've more than broken even over on the license. Year to date, we are at $120,000 in savings.
Licensing costs are about $100,000 a year without any additional costs.
We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings.
In addition to the standard licensing costs, there are manpower costs.
For an unattended robot it's $6000 a month.
out of 39 in Robotic Process Automation (RPA)
Average Words per Review
out of 39 in Robotic Process Automation (RPA)
Average Words per Review
Compared 61% of the time.
Compared 8% of the time.
Compared 3% of the time.
Compared 52% of the time.
Compared 15% of the time.
Compared 9% of the time.
Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise||The Leo Platform|
|Automation Anywhere||Kryon Systems|
Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.
The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.
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|Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics||HPE|
Financial Services Firm29%
Software R&D Company11%
Software R&D Company31%
Financial Services Firm13%
Comms Service Provider10%
Financial Services Firm50%
Software R&D Company27%
Comms Service Provider12%