We performed a comparison between Automation Anywhere and Microsoft Power Automate based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Automation Anywhere seems to be a slightly superior solution. All other things being more or less equal, our reviewers found Microsoft Power Automate’s automation capabilities and technical support documents to be lacking. Some users feel that Automation Anywhere’s documentation could also be improved.
"The setup is straightforward. Automation Anywhere provides customer success managers to help with the setup."
"One thing I really like is the the recorder where you can connect with multiple systems. The OCR is also good."
"With the help of these features, we can automatically fetch data from invoices and websites, which is followed by the automated data entry into the webpage and ERP system."
"We are working with one of the bots where we send claims through WhatsApp. Any user could take a photo in WhatsApp, then send that data to the organization. Now, whenever a photo is takes, different phones have different primary resolutions, and the data being captured is not clear data. At that moment, the data is automated to a very power system which centralizes the process to one point. This is what we are using for the insurance provider. They fill out the claims form and send this information to the organization, then we use automation tools to automate the process and come to a conclusion."
"We've saved a lot of time. How much time we save depends on the process. It's likely at least 50%. Sometimes, it's up to 70%."
"It has changed our mindset. People have started to think about automating things and come up with new perspectives, alternatives, or improvements by which automation can be implemented."
"IQ Bot is one of the most valuable features because it helps in processing different formats from different vendors."
"When our organization switched to Automation Anywhere, the accuracy rate improved and consequently, there has not been much data loss."
"It is a very useful solution. You don't need to create an infrastructure in your environment just for triggers or executions. You don't need to invest in the infrastructure. With Power Automate, we can call or trigger custom web services and routines. We are also using the flow for gathering data from Microsoft Dynamics."
"The templates on offer are very good."
"We use Power Automate for applicant tracking and automated around 80 percent of the process."
"The solution integrates more easily and with more tools than Automation Anywhere."
"In just in one click, we can see any documentation, etc., that we need. It makes it very easy to navigate."
"The tool is very good at implementing automation within processes. It's saved us from doing a lot of manual processes."
"I have found the scheduling and email notifications features to very good compared to other RPA tools I have used."
"Third-party integrations with third-party applications are quite easy."
"The product's technical support could use improvement."
"It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."
"The AI centricity is a bit behind compared to the way we see Microsoft and AWS doing it. This is the feedback that I have also given to them. They need to expand themselves to provide more services than just RPA. Only RPA may not be enough for us, and it would not be our preferred choice for an automation tool."
"The document processing, OCR, needs to be more accurate. Sometimes, when you try it on documents, it keeps on failing and goes to a different queue. It needs to mature."
"We looked at the Bot Store initially and didn't find much."
"I would like better support. The technical support is mediocre. The support is sometimes really good, and sometimes it is really bad."
"I feel A2019 is still not completely ready and the discontinuing of version 11 is a negative impact for all of the users and clients."
"Automation Anywhere has to be integrated with machine learning and AI systems to read images and videos, then put the information into another format."
"It would be good to have some kind of on-premises solution for BPMN users, but I don't think Microsoft will ever go back to the on-premises solution. They all train their clients to use their online services. It is easy, but it doesn't follow the industry-wide standards. I can only use the processes that Microsoft gives us. I can't map a business process by using other standards or notations, such as Business Process Management (BPM). I have to use whatever Microsoft gives us. I would like to have support for some standards because if we decide to use another BPM tomorrow, we will have to remap everything in notation to transfer from this solution. This is the only block or obstacle that I see in using this solution. It is closed in its infrastructure."
"Not suitable for connecting other applications like browsers and third party applications."
"I rate the technical support from Microsoft Power Automate a four out of five."
"It lacks a lot of functionality that other tools have. There should be queue management, and there should also be the capability to deal with a little bit more complex automation. If it had queue support and if it was capable of doing more complex automation, it would be a much better tool."
"What needs improvement in WinAutomation by Softomotive is its stability. Stability is quite important to me. Another area for improvement in the solution is robot scheduling because it's not 100% accurate, in particular, it's 90% accurate. The monitoring of the robot could also be improved because it's not very straightforward, and you have to look in a few places or at least two places which means that monitoring is not a one-glance process."
"It should be faster and more user-friendly."
"The integration of our system into Power Automate was a bit tricky. We had to put a data lake in place before automating anything because we were not very structured in terms of data. Our major issue was cleaning up the data."
"They need to come up with a little more on AI and precision discovery path to be able to record the processes."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews. Automation Anywhere (AA) is rated 8.4, while Microsoft Power Automate is rated 7.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". Automation Anywhere (AA) is most compared with UiPath, Blue Prism, IBM Robotic Process Automation (RPA), Tricentis Tosca and Pega Robotic Process Automation, whereas Microsoft Power Automate is most compared with UiPath, Blue Prism, IBM Robotic Process Automation (RPA), Tungsten RPA and Fortra's Automate. See our Automation Anywhere (AA) vs. Microsoft Power Automate report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
