We performed a comparison between Automation Anywhere (AA) and Worksoft Certify based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Speed is the most valuable feature. E.g., for a human, it could take around 60 minutes to create a report with a few errors. Occasionally, a person will miss something. With this bot, we can get the work done in around five minutes. So, it takes only five minutes for a report to scan and be created with fewer errors."
"Before switching to the cloud version of Automation Anywhere, I worked with v10 and v10, so I appreciate the core functionality and the fact that it's a low-code solution. That is one of the key elements that differentiates Automation Anywhere from other platforms and one of the reasons we have been able to achieve success."
"The scalability of this solution is good compared to others."
"We have been able to reduce our number of FTEs."
"Our first automation removed manual work from employees, so they are now able to more quickly product quality work."
"One of the most valuable features is object cloning, the ability to get into websites and do things faster."
"The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap."
"With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot."
"The ease of use is superior to anything on the market. It's very easy to integrate. We've been very impressed with the tool. Because we primarily use the configuration with SAP, the integration is pretty seamless. But we have used our own in-house VB app as well, and it's worked very well with that."
"We were able to use Worksoft to automate all of the actions that we would have to take after an SAP refresh. This way we do the refresh, then that night or right afterwards, we run the Worksoft script and it resets all of our testing users. This sets them up with the right access, the right approvals, and just sets up everything on the back-end so we can do our scripts the next night."
"Improvement means for us that we have to be better in quality. Due to automation, you can run every automated test case twice a week. If you do it manually, you do it once per release. This is a quality improvement."
"It's very different versus other tools in the past, which were not very modern. It easy for people to automate."
"With Worksoft, we have been able to automate six of our smoke tests in four months."
"We love the Capture 2.0 feature. It seems to work very well."
"We prefer Worksoft over other platforms because it's a low-code solution"
"Certify integrates with other tools and it works very well with other machine testing applications."
"Automation Anywhere's UI is difficult. Its user interface can be improved."
"I would like to have the ability to work on a remote desktop connection, run the recording on it and use all commands."
"They need to improve the real-time data and analytics."
"Improvement areas will be there for everybody. I think one area which I would like to see improvement is in IQ Bot. Maybe it has improved a lot in version 11 X but I think that that's one area which definitely scope to improve."
"Unwanted windows are popping up. We have to train a bot to recognize the window if it comes up, know what it is, and click it. If it is interrupting our bot, I just want to avoid that window, because I am getting failed logs."
"Queue management is still missing from the latest version which is a barrier to using the platform to start implementing complex cases where you have parent and child transactions going through multiple stages."
"I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up."
"There should be a meeting between the Automation Anywhere team and the end-users to understand whether the process can be made to work on the first attempt."
"We ran into some issues with the version that we were on during the initial setup. We ran into a bug on one version, then they upgraded us to a new version, and we got hit with another bug. So, they had to put us in a beta. That was a little frustrating. However, besides the bugs that we ran into, the install was pretty straightforward."
"As part of our weekly regression, we wanted to use Execution Manager. However, from 2017 until March 2021, Execution Manager was not working as expected in our enrollment. It could have been better. If Execution Manager had worked well, then we could have doubled our productivity. Unfortunately, it had problems."
"Worksoft Certify needs improvement on customization of reporting and how you report final outcomes."
"They have a scheduler in Execution Manager, but it is not customizable. Its UI needs a lot of improvement. The lights-out testing is a bit difficult with that particular tool, and it needs a lot of improvement. Of course, there are so many integration options with Worksoft for execution, but when it comes to Execution Manager, which is their own tool, there is a lot of scope for improvement."
"The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me."
"The technical support of the product is an area of concern where certain improvements are required."
"Certify is integrated with Solution Manager, but this integration could be easier."
"The overall speed and performance of this solution could be improved. In a future release, it would be useful to be able to do API testing."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 483 reviews while Worksoft Certify is ranked 5th in Test Automation Tools with 64 reviews. Automation Anywhere (AA) is rated 8.4, while Worksoft Certify is rated 8.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and Appium. See our Automation Anywhere (AA) vs. Worksoft Certify report.
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