Anonymous UserCEO at a tech services company
Anonymous UserDigital Strategy Manager at a energy/utilities company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market."
"The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms."
"It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful."
"The most valuable feature is the design studio and its ease of use."
"The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced."
"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."
"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."
"Blue Prism needs to provide better customer support because there are some bugs in the product that make implementation tricky. Blue Prism is designed more for operational than transactional processes. If Blue Prism incorporated a lot of IQ bots and cognitive processing, then it might be of better value at a lower cost. The issue of the cost of the tool needs to be addressed. To become a Blue Prism partner, it's costly. I think that this is one of the negative aspects of using Blue Prism."
"In the next release of this solution, I would like to see support for attended robots."
"I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support."
"I would like to see wider integration with other products."
"This solution is lacking attended automation, which is the worst thing about this solution."
"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
"Compared to other tools on the market, it is one of the most expensive."
"The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
"Our licensing fees are approximately $5,000 USD per year."
"The licensing fees are low compared to other tools."
"Blue Prism is less expensive than some of the other RPA solutions."
"We have a three-year contract that is paid on a yearly basis."
AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.
In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.
More than 1,000 major enterprise customers leverage Blue Prism's Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com.
AutomationEdge is ranked 28th in Robotic Process Automation (RPA) with 1 review while Blue Prism is ranked 3rd in Robotic Process Automation (RPA) with 43 reviews. AutomationEdge is rated 6.0, while Blue Prism is rated 7.6. The top reviewer of AutomationEdge writes "Speeds up execution times, stable cloud version, but installation complex". On the other hand, the top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". AutomationEdge is most compared with Automation Anywhere (AA) and UiPath, whereas Blue Prism is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Pega Robotic Process Automation and Kryon RPA.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.