We performed a comparison between AutomationEdge and Blue Prism based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of AutomationEdge is creating accounts."
"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."
"It helps us with cost optimization and easy implementation."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"The support from the vendor is very good."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."
"I like the error handling, it's very good."
"One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms."
"The only good thing about Blue Prism is the execution speed."
"Access to the SQL database allows for extra capabilities."
"Stability-wise, I haven't heard any complaints from our clients."
"The solution enables process creation and is object oriented."
"It is not just for coders, as you can have a diagrammatic representation of the process."
"Its ability to talk to different systems that we have is a valuable feature. We use Pega, which is like a credit card processing system. We also use a Debit Process Manager, which is like the Visa debit application. In the bank, we have credit card and debit card sections, and we need to kind of investigate some of the transactions when customers are complaining about the charges. Blue Prism can log in to a different system to perform the exact actions that the agents are doing. This feature has been very helpful. Its ability to engage with external systems and websites is also very valuable. Each of our RPA projects could go across different systems. We have an in-house banking system. We also use the Visa network, and we have to go to different sites to do a lot of data scraping to ensure the data in our system matches the data in the Visa systems, and we just deal with some of the charges."
"With the solution, customizing software can be time-consuming."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
"It's not an intuitive tool."
"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."
"The installation process could improve. It was difficult to complete."
"The price of the solution could be improved."
"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"They improve more in OCR, to read text more correctly, currently can say OCR in blue prism only works for less cases and is only effective 50%. so mostly OCR's of Blue prism is very less used and other API's or tools are integrated with Blue prism for OCR techniques."
"In the next release of this solution, I would like to see support for attended robots."
"Technical support is in need of improvement."
"As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
AutomationEdge is ranked 15th in Robotic Process Automation (RPA) with 11 reviews while Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews. AutomationEdge is rated 7.8, while Blue Prism is rated 7.8. The top reviewer of AutomationEdge writes "An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch". On the other hand, the top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". AutomationEdge is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate and EdgeVerve AssistEdge RPA, whereas Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and EdgeVerve AssistEdge RPA. See our AutomationEdge vs. Blue Prism report.
See our list of best Robotic Process Automation (RPA) vendors.
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