BMC TrueSight Orchestration vs CA Automic Service Orchestration [EOL] comparison

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Executive Summary

We performed a comparison between BMC TrueSight Orchestration and CA Automic Service Orchestration [EOL] based on real PeerSpot user reviews.

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To learn more, read our detailed Process Automation Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration.""The initial setup is easy. The deployment was done in an hour.""We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand.""This solution is scalable.""The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides.""The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration.""The product has a very good triggering mechanism.""We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

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"It provides a simple reduction of headcount and also a reduction of run through time.""Jobs are planned automatically to eliminate the need to plan them manually. It also saves us effort because there is no need to create job objects manually.""The product is stable. This is the reason that we are using Automic, in some cases, because of its stability and features.""If I have a higher workload with smaller machines, it is easy to increase everything."

More CA Automic Service Orchestration [EOL] Pros →

Cons
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some.""BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly.""Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable.""The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem.""At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted.""We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.""The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools.""BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

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"In the last two years or so, Automic has not invested as much in the product as we would have expected.""What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution."

More CA Automic Service Orchestration [EOL] Cons →

Pricing and Cost Advice
  • "Licensing is per lot, or per agent — one agent is one license."
  • "There is a huge cost saving with BMC TrueSight compared to other solutions."
  • "Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
  • "Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
  • More BMC TrueSight Orchestration Pricing and Cost Advice →

  • "From our clients, "We have reduced headcounts since the beginning by around 30 to 40 percent." and "We are much faster using the service orchestration and saving by a factor of 10 or more.""
  • More CA Automic Service Orchestration [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need… more »
    Top Answer:We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
    Top Answer:BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
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    Ranking
    15th
    out of 64 in Process Automation
    Views
    611
    Comparisons
    424
    Reviews
    5
    Average Words per Review
    422
    Rating
    8.2
    Unranked
    In Process Automation
    Comparisons
    Also Known As
    TrueSight Orchestration, Atrium Orchestrator
    Learn More
    Overview

    IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

    • Move from reactive, manual handling of requests to a fully automated system
    • Deliver consistent task and automation workflow results
    • Automate data collection for audit compliance
    • Align with best practices
    • Free up IT resources

    Service orchestration enables organizations to extract the most value from their investments in people and technology. Because time spent waiting for a service request means wasted money and lost opportunity.

    Service orchestration can intelligently automate the sometimes complex sequence of tasks required to deliver a service. Whether those tasks need to be executed on-premises or in the cloud, on virtual or physical systems, or even using leading-edge technologies like microservices or containers, service orchestration ensures that those tasks are executed accurately and efficiently. This maximizes productivity and enables businesses to move at digital speeds.


    Sample Customers
    Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company19%
    Manufacturing Company11%
    Government9%
    No Data Available
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise22%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    No Data Available
    Buyer's Guide
    Process Automation
    March 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    BMC TrueSight Orchestration is ranked 15th in Process Automation with 9 reviews while CA Automic Service Orchestration [EOL] doesn't meet the minimum requirements to be ranked in Process Automation. BMC TrueSight Orchestration is rated 8.0, while CA Automic Service Orchestration [EOL] is rated 10.0. The top reviewer of BMC TrueSight Orchestration writes "An orchestration tool to automate the end-to-end process with a need to improve its user experience". On the other hand, the top reviewer of CA Automic Service Orchestration [EOL] writes "Automation of job object creation increased the quality and quantity of our job requests". BMC TrueSight Orchestration is most compared with Control-M, Red Hat Ansible Automation Platform, ServiceNow Orchestration, CA Process Automation and Camunda, whereas CA Automic Service Orchestration [EOL] is most compared with .

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.