Anonymous UserManager at a financial services firm
Harby MArananWorkload Automation SME at a retailer
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Auto-scheduling is the most valuable feature. We have the ability to schedule [batch jobs on our Unisys mainframes] seven days in advance, so we know exactly how we're running every night."
"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."
"There are three features which are valuable: the automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and the ability for the scheduling package to communicate across multiple platforms."
"It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party."
"Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"The most valuable feature of this solution is the scheduler."
"The Zero Upgrade feature is the most valuable."
"It has its own object-oriented scripting language and you can reload your object in many different places."
"It integrates well with the CICD pipeline."
"Both the stability and the scalability of Automic Workload Automation are great."
"Technical support from IBM is very good."
"The technical support is great, the product is easy-to-use, and it is stable."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"Do your first install, your first upgrade, with SMA. It's simple, it's as per the manual, as per the training, but you need that little bit of confidence."
"The ability to retrieve information from logs in variables to display relevant information would be helpful."
"It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."
"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."
"The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better."
"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."
"There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle."
"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."
"I would like to see more types of Calendars in the next release of this solution."
"Its dashboard can be improved. In version 12, they have already moved to a web-based interface from a UI. We are looking into this feature now. We are also looking for available APIs that we can use to interface the engine into our other systems. There should be a subservice facility that we can use to interface with Microsoft Teams and send out authorization on job executions. We have seen a feature like this in other products that we are looking into."
"The vendor support is really bad and should be improved."
"We would like a way to test our cloud-based automations on-premises, and then migrate them to the cloud after they have been tested, without needing an additional license."
"There are some monitoring features that could be added."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"It should support other schedulers that aren't IBM products."
"This solution is certainly not the cheapest, but we win in time."
"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."
"Yearly, it's around $30,000."
"Our licensing is on a yearly basis."
"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."
"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."
"Our annual maintenance costs are $45,000. The initial cost is separate."
"On a yearly basis our cost is between $25,000 and $30,000."
"It costs too much. That's why we are now looking at other products."
"There are no costs in addition to the standard licensing fees."
Earn 20 points
Our founders met at NASA while they were solving some of the toughest IT issues in the world at that time. The work was challenging and required lots of repetitive tasks to maintain NASA’s mainframes and complex IT processes.
Believing that there had to be a better way, they formed SMA Technologies. Since that time, we have been working with the single purpose of unlocking our clients’ potential by streamlining their IT processes and helping employees be more productive by leveraging our automation platform, OpCon.
By freeing them from repetitive tasks, they can focus on doing the critical work that will help them drive the business. No matter the industry, from financial services to aerospace, we are there to help our customers use the power of automation to simplify complex IT issues, enabling them to solve their toughest business challenges.
The modern enterprise needs to orchestrate a complex, diverse landscape of applications, platforms and technologies. Workload automation can prove a critical differentiator, but only if it provides intelligent automation driven by data analytics.
The IT landscape is currently more complex than ever: Islands of automation are a barrier to scaling and standardizing your workload activities. Processing errors are common because of manual handoffs. And the lack of an end-to-end view of the business process make inefficiencies and problems difficult to resolve. In addition to this, you are operating 24x7 and cannot find maintenance windows to upgrade your infrastructure in order to innovate.
CA Automic Workload Automation gives you the agility, speed, visibility and scalability needed to respond to the constantly changing technology landscape. It centrally manages and automates the execution of business processes end-to-end; across mainframe, cloud and hybrid environments in a way that never stops—even when doing an upgrade to the next version.
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
Automic Workload Automation is ranked 7th in Workload Automation with 5 reviews while IBM Workload Automation is ranked 9th in Workload Automation with 3 reviews. Automic Workload Automation is rated 7.6, while IBM Workload Automation is rated 8.4. The top reviewer of Automic Workload Automation writes "Saves time and reduces human errors, but the technical support can be quicker". On the other hand, the top reviewer of IBM Workload Automation writes "Workload automation that helps track productivity and progress across platforms". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Ansible, AppWorx Workload Automation and ASG-Zena, whereas IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, Ansible, Tidal Automation and ASG-Zena. See our Automic Workload Automation vs. IBM Workload Automation report.
See our list of best Workload Automation vendors.
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