Most Helpful Review
Researched Tidal Workload Automation but chose OpCon: Enabled us to significantly reduce manual touches in our system, but testing automations is difficult
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It is so simplistic that it gives us peace of mind. Before, we had all these processes that were run manually, such as different file transfers and jobs running for our core at certain times. Now, all that stuff is done automatically.
We have found it scales very well. We run thousands of thousands of jobs every day, and sometimes thousands of jobs in a few hours.
We haven't freed up a full person's job using it, but there are a good handful of people for whom it has freed up about half of their time. And those employees love it. A lot of tasks are based on certain times, and they're no longer stuck doing those things at those times. We don't have to have anybody coming in early anymore. They can focus on the processing part of their jobs instead of the file moving and downloading.
The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them.
It has streamlined operations, specifically with the timing of our processes. We don't have to worry about if things are going to run at a certain time. The automation allows us to say, "Okay, we want this to run at this time, and this to not run until that is done." So, it has really streamlined the accuracy and timeline of when jobs run throughout the day.
The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually.
The stability of this solution is awesome. It's the only product I've ever seen that you can actually build to fix itself if it has a problem. You'll build something and, if you find an issue, you can say, 'Hey, if this happens again, do this to correct it.'
The greatness of it is the flexibility of the scheduling and the integration of all platforms and processes. We have integrated it with everything from AIX to Microsoft Servers; with pretty much anything that we can.
The most valuable feature of this solution is the scheduler.
I have found new methods for converting scripts from Dollar U to ONE Automation. For example, I take the dynamic library from Dollar U and put it in the dynamic binary library in ONE Automation. This enables us to use Dollar U scripts in ONE Automation.
The most valuable feature is the one for SAP batch processing... There are certain other mid-level workload automation tools which can handle the OS level, but SAP is something which is really very critical. Automic stands out from the ordinary tools because handling SAP processes is absolutely easy with it.
It saves a lot of time and mistakes, because we used to do a lot of manual work. Since we added automation a little bit over a year now, it has enhanced our daily work.
We automate very manual, robust tasks, which are very time consuming and not error-free.
We impose some standards for backup and restore operations.
An important feature is the ability to modify PeopleSoft Run Controls at run-time.
It's pretty stable. After implementation, there hasn't been a single event where we shifted our jobs for the day from automated to manual.
For us, the calendaring system is very robust. Some of the teams have very specific requests for when they need jobs to run. That's been really valuable, because a lot of times, when people run scripts, if they run on a holiday, they're going to fail... A couple of times a month it probably saves us work and the necessity of logging in from home and checking to make sure everything's okay.
Especially in the newer versions of Tidal, the segmentation of user permissions enables us to give people operator permissions for their jobs, to rerun jobs, but view-only for other groups' jobs. We're able to keep people from hurting themselves or other groups accidentally. The permissioning is really good.
I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job.
The solution has quite a learning curve for beginners. It's challenging. I wouldn't rate it as super-easy to automate processes. It's medium-weight. I've used more complex software, but I've used simpler software.
I don't really think anything needs to be improved within the functionality. The only struggle I had, when I first started using it, is that it depends a lot on the command line and I didn't have that experience. So more built-in, basic commands or more education on commands would be good.
The initial setup was fairly complex.
It does not have the ability to interact with third-parties via the web/Internet. We have certain processes where we have to interact with a third-party on a website, and unfortunately OpCon just cannot do that.
I'd like to see the product include a view where you can see everything about a specific job on a single screen.
At first, it's a little clunky, but once you learn it, it actually is very simple. You have to get over that initial learning hump.
Some additional logging-information reporting would also help. They have all the information there but you still have to search around and look back. It's not right there for you, where you click and can get the reporting. You have to know the system and do some additional searches. So reporting is another area that they can build on by simplifying it.
I would like to see more types of Calendars in the next release of this solution.
There were many bugs in the last version. For example, we could only use capital letters for searching for agent names. Also, we had a problem with ONE Automation where we couldn't use the PGA and SGA in Oracle Databases for resolving RAM because the last version didn't have this capability.
There are certain jobs that are triggered one after another. It would be helpful to have a more user-friendly way of seeing how these jobs are connecting from one server to another.
Depending on the properties of the jobs and pre- and post-conditions, there needs to be more flexible and richer conditions that I can check for. This would be a great addition.
There could be a better user interface for end users. They should make it more intuitive, not based on Java.
With every new version, things that would previously work, Automic breaks them. So, we have to report the new bugs. Therefore, every time when we patch the system, there is usually a new bug or a feature that was working, then it stops working.
There are some scripting elements that could be added.
Some of the things we don't do are mainly because we don't know how to do them. Hands-on training can be expensive, so we find other ways to work around things to forgo the hands-on training. It is also an issue because we are a Linux shop and most trainers are Windows-based.
I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful.
Pricing and Cost Advice
The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out.
The total cost of ownership is about the same to our previous product. The costs are relatively similar.
Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support.
If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour.
It's definitely worth the cost.
I believe our cost is about $150,000 annually.
Scaling is pricey.
The pricing is over $100,000 for our credit union and I believe it's $89,000 for our clients, in total, annually.
I only know that AWA is cheaper than Control-M, but I'm not aware of the numbers.
Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey.
This is a support system for us, not our core business, so we purchased this product inexpensively.
We came to a very good deal, but it took us three years to finalize.
We have increased efficiency with this application.
We receive time efficiency from this product.
Every time there is a task which must be repeated, the solution can reduce costs.
There are a lot of new features, but we do not use them because they are too expensive. The price point could be less.
The new prices that we've received seem reasonable and comparable to the marketplace.
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Also Known As
|Automic Dollar Universe||Cisco Workload Automation, Tidal Enterprise Scheduler|
|SMA Technologies||CA (A Broadcom Company)||Dillon Kane Group|
Our founders met at NASA while they were solving some of the toughest IT issues in the world at that time. The work was challenging and required lots of repetitive tasks to maintain NASA’s mainframes and complex IT processes.
Believing that there had to be a better way, they formed SMA Technologies. Since that time, we have been working with the single purpose of unlocking our clients’ potential by streamlining their IT processes and helping employees be more productive by leveraging our automation platform, OpCon.
By freeing them from repetitive tasks, they can focus on doing the critical work that will help them drive the business. No matter the industry, from financial services to aerospace, we are there to help our customers use the power of automation to simplify complex IT issues, enabling them to solve their toughest business challenges.
Deliver the fully agile enterprise using CA Automic Workload Automation
The modern enterprise needs to orchestrate a complex, diverse landscape of applications, platforms and technologies. Workload automation can prove a critical differentiator, but only if it provides intelligent automation driven by data analytics.
The IT landscape is currently more complex than ever: Islands of automation are a barrier to scaling and standardizing your workload activities. Processing errors are common because of manual handoffs. And the lack of an end-to-end view of the business process make inefficiencies and problems difficult to resolve. In addition to this, you are operating 24x7 and cannot find maintenance windows to upgrade your infrastructure in order to innovate.
CA Automic Workload Automation gives you the agility, speed, visibility and scalability needed to respond to the constantly changing technology landscape. It centrally manages and automates the execution of business processes end-to-end; across mainframe, cloud and hybrid environments in a way that never stops—even when doing an upgrade to the next version.
Tidal is the world’s leading workload automation platform for hybrid, multi-cloud environments. It’s an enterprise-class single pane-of-glass product to help manage, automate, and orchestrate business processes, applications, data, middleware, and infrastructure across the enterprise. With more than 35 years of experience helping world-class companies optimize business value from their IT, Tidal has unparalleled subject matter expertise in digital automation. We invite you to see for yourself.
Accelerate digital transformation through workload automation
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
Learn more about Automic Workload Automation
Learn more about Tidal Workload Automation
|LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust||ING, Adidas, 84.51, ESB|
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Financial Services Firm83%
Software R&D Company25%
Financial Services Firm17%
Financial Services Firm35%
Comms Service Provider7%
Software R&D Company26%
Financial Services Firm20%
Marketing Services Firm7%
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