Anonymous UserSystem Analyst at a financial services firm
Anonymous UserEnterprise IT Management Consultant
Ron HennPerformance & Monitoring Lead at NCR Corporation
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Auto-scheduling is the most valuable feature. We have the ability to schedule [batch jobs on our Unisys mainframes] seven days in advance, so we know exactly how we're running every night."
"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."
"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."
"There are three features which are valuable: the automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and the ability for the scheduling package to communicate across multiple platforms."
"It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party."
"Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"I have been pleased with the support that we can get from the European partners. I think they are very good. All the time, when we have a question, they have an answer. It is very reassuring to have that support every day. Then, you can concentrate on your job and OpCon is just there to work. For us, it's perfect."
"Easy configuration and integration with SAP."
"This solution has made my clients' workplaces a lot less labor-intensive."
"AutoSys Workload Automation is a stable solution."
"The most valuable feature of this solution is the functions are easy to use."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The solution is unbelievably scalable."
"What I like most is that it is a powerful solution."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"BigFix technical support is good."
"It's easy to use, not complicated."
"I like the inventory and life cycle management feature."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"Do your first install, your first upgrade, with SMA. It's simple, it's as per the manual, as per the training, but you need that little bit of confidence."
"The ability to retrieve information from logs in variables to display relevant information would be helpful."
"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."
"The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better."
"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."
"There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle."
"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."
"It was hard to automate in the beginning because there were a lot of concepts. I had to learn a lot of things, as I never used such a software before. I learned a lot of the concepts and ideas behind it in the beginning."
"Quick search feature and job analysis could be improved."
"The graphical interface can be improved."
"The solution could improve by having support for container environments."
"I would like to see SDK for Web UI included in the next release."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"They need better integration."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The product lacks AI, ML, and IIT."
"The remote software installation could be better."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"This solution is certainly not the cheapest, but we win in time."
"Yearly, it's around $30,000."
"Our licensing is on a yearly basis."
"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."
"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."
"Our annual maintenance costs are $45,000. The initial cost is separate."
"On a yearly basis our cost is between $25,000 and $30,000."
"Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"The price of this solution is reasonable and there is an annual license required."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price is very fair."
"The price is reasonable, but our customers find it expensive."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The license is subscription-based."
OpCon is a robust and flexible platform capable of scaling up to meet the needs of clients running 140,000+ daily jobs across multiple environments and operating systems. Our proven migration framework helps clients painlessly transition from outdated or cost inefficient platforms thanks to our deep organizational expertise, REST API, and extensive library of legacy connectors. We have a variety of consulting options available for clients and offer no-cost training for the life of the contract.
CA Workload Automation is an enterprise scheduling solution for the automation of IT processes in a heterogeneous environment. It automates and delivers millions of mission-essential services across thousands of companies worldwide. With the CA team and expert community, you get so much more than software. Work with us to get to mission-accomplished—every second of your business.
HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
AutoSys Workload Automation is ranked 8th in Workload Automation with 5 reviews while BigFix is ranked 9th in Endpoint Protection for Business (EPP) with 10 reviews. AutoSys Workload Automation is rated 6.2, while BigFix is rated 8.8. The top reviewer of AutoSys Workload Automation writes "Configuration and integration with SAP is great; lacking in reporting and notifications". On the other hand, the top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". AutoSys Workload Automation is most compared with Control-M, Automic Workload Automation, Ansible, IBM Workload Automation and AppWorx Workload Automation, whereas BigFix is most compared with SCCM, Ansible, Tanium, Red Hat Satellite and Microsoft Windows Server Update Services.
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We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.