Autotask Endpoint Management vs. ConnectWise Automate

Autotask Endpoint Management is ranked 4th in Remote Monitoring and Management Software with 1 review vs ConnectWise Automate which is ranked 2nd in Remote Monitoring and Management Software with 2 reviews. The top reviewer of Autotask Endpoint Management writes "The best features with the best Mac support". The top reviewer of ConnectWise Automate writes "Proactively monitor and fix issues before they interrupt your clients’ business but product runs too slow affecting reliability ". Autotask Endpoint Management is most compared with SolarWinds MSP N-central, Continuum RMM and ConnectWise Automate. ConnectWise Automate is most compared with SCCM, Continuum RMM and Kaseya VSA.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

AEM support is great for Macs.The alerting system helps us determine what are high level alerts, and what are alerts which can wait for a day or two. We catch RAID failures, hot servers, bad drives (or predicted failures on drives), etc.

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This product saves us a lot of time and increases our efficiency.Remote access and detailed monitoring help us support our equipment.

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We would like to see a little more functionality when monitoring network devices, such as switches and routers.Be prepared to spend a lot of time on conversions if you have a lot of clients.

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They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end.

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Pricing and Cost Advice
AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses.We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious.

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Also Known As
Autotask EMLabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting or calling 877-522-8323.

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Sample Customers
Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuruI-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

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