Compare Autotask Endpoint Management vs. Kaseya VSA

Autotask Endpoint Management is ranked 4th in Remote Monitoring and Management Software with 1 review while Kaseya VSA is ranked 3rd in Remote Monitoring and Management Software with 2 reviews. Autotask Endpoint Management is rated 10.0, while Kaseya VSA is rated 7.6. The top reviewer of Autotask Endpoint Management writes "The best features with the best Mac support". On the other hand, the top reviewer of Kaseya VSA writes "A solution that offers good remote management with easy scalability and stability". Autotask Endpoint Management is most compared with Kaseya VSA, ConnectWise Automate and SolarWinds MSP N-central, whereas Kaseya VSA is most compared with ConnectWise Automate, SCCM and Continuum RMM.
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Most Helpful Review
Find out what your peers are saying about ConnectWise Automate vs. Kaseya VSA and other solutions. Updated: November 2019.
382,547 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
AEM support is great for Macs.The alerting system helps us determine what are high level alerts, and what are alerts which can wait for a day or two. We catch RAID failures, hot servers, bad drives (or predicted failures on drives), etc.

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The remote management is quite good. Also, the patch management and service desk are great features of the solution.

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Cons
We would like to see a little more functionality when monitoring network devices, such as switches and routers.Be prepared to spend a lot of time on conversions if you have a lot of clients.

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Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done.

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Pricing and Cost Advice
AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses.We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious.

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Ranking
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1,447
Comparisons
937
Reviews
1
Average Words per Review
684
Avg. Rating
10.0
Views
2,814
Comparisons
2,333
Reviews
2
Average Words per Review
254
Avg. Rating
7.5
Top Comparisons
Compared 15% of the time.
Compared 12% of the time.
Compared 10% of the time.
Also Known As
Autotask EM
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Autotask
Kaseya
Overview

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask‚Äôs customizable dashboards.

Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.

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Sample Customers
Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuruSage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
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