We performed a comparison between Auvik Network Management (ANM) and BigPanda based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The fact that it provides a single, integrated platform for our organization is important as well. Having 50 different accounts to log into would make things difficult at times."
"My team has a lot of different needs and they will use it for monitoring server performance issues and the like. But the most important functionality for me, over the years, has been port mapping when I'm trying to figure out where a network has stopped responding."
"The discovery portion of it is extremely valuable. It allows us to get a good inventory of what is actually on a client's network. You can turn on TrafficInsights, which is basically a NetFlow feature, for troubleshooting. It allows you to get more detailed information on what's going on with a particular device. So, you could determine why a client is complaining that the internet is slow at 1:00 p.m. every day."
"We like the alerts, the network mapping, and the backup of configurations."
"The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues."
"It's a single, integrated platform and that is very important because the more tools that you can build into one product suite, the easier it is for your engineering staff to learn it."
"The most valuable feature of Auvik is its ability to drill down and identify unusual activity on the network, such as unauthorized devices connecting to our Wi-Fi."
"The ability to trace cables is the most valuable feature. The solution provides link detection and port detection features with the switches. It's invaluable to have the ability to see where one device is connected and identify the exact port without having to trace any cables."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"A user-friendly solution."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The performance could be better; it gets a little clunky and slow-moving at times, and I wonder if that's due to the VM or if it's just the nature of the tool."
"They can definitely build more alerts."
"The training is not intuitive."
"Auvik has issues with collecting information from some devices. I don't know if this is an issue on Auvik's end or if the device isn't compatible. We have noticed with some clients have been unable to add their devices to Auvik due to compatibility, but devices are fickle. I think it's a device issue and not an Auvik issue."
"It's missing the license checker feature. We are using Salesforce and the license is a really crucial part of the development, and we have to monitor it. Now, I have to write a script and then run it on a random Linux box and get a notification if it's expiring. It's a really specific feature. I'm not sure Auvik will develop it."
"It requires a lot of hands-on maintenance when it comes to cleanup. That's probably the biggest problem I've had, because I don't have a dedicated resource to manually clean up stale records. I have a customer where it shows 4,000 devices because of the duplication of devices that I have to clean up."
"The tutorial could be a little bit more comprehensive."
"I would like to see some recommendations in terms of steps that could be taken to assess the alerts. A platform that I have used is Darktrace, which does security testing, and it let us know what was going on, what may have caused it, and what could be done... if Auvik could recommend common ways to go about doing what needs to be done to resolve an alert, that would be helpful."
"The cost of this product is too high compared to New Relic."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda attempts a little of everything and fails at most."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"Lacks sufficient dashboard features."
"The solution could improve by having better integration."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
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Auvik Network Management (ANM) is ranked 3rd in IT Infrastructure Monitoring with 131 reviews while BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews. Auvik Network Management (ANM) is rated 8.8, while BigPanda is rated 7.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management. See our Auvik Network Management (ANM) vs. BigPanda report.
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