We performed a comparison between Auvik Network Management (ANM) and Infraon IMS based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The solution allows us to spend less time on setup and maintenance and less time on issue resolution."
"The stability is rock solid."
"The monitoring and backup are the most valuable features."
"Automatic alerting is probably the most valuable."
"I have found Auvik extremely stable. They do a lot of scheduled maintenance, but it's almost always on the weekends, so it doesn't impact us."
"The SNMP discovery features are impressive; few products are as robust in their abilities, and it discovered objects I didn't think it would."
"The solution provides detailed device information, including serial numbers, configurations, IP, warranty status, and when the device was purchased. This is very helpful when it comes to replacing old devices."
"I don't worry about the scalability of the solution because it is quite a broad, scalable, modern platform."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The feature that I like the most and the best part is the customization."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The backup, restore, and comparison features are all good."
"The Wi-Fi side needs improvement."
"I'm still undergoing the trial period. My only complaint is that I still don't understand what the license cost will be. More transparent pricing would be massive."
"The one feature we need is that when something goes down, we need a phone call, a text message, or something like that, not just an email alert. This is something they don't do. So, we have another service that does that for us. It would be nice to have that integrated into this, but at the moment, we have a way around it, which is with another partner of ours."
"The pricing model could also be improved, as the unlimited selection isn't unlimited. The billing work on the build devices and components, and I've tried to set up the solution in a few different configurations, resulting in multiple build devices each time. Therefore, I question the cost-effectiveness for a business of our size."
"The dashboard needs to be more intuitive."
"The network mapping is just okay when I consider what I would typically see in a network map... that whole overview map in a single pane of glass can be pretty messy and a little bit of a performance hog on computers. The network mapping needs improvement in Auvik, as a whole."
"A feature I'd like to see is a stat breakdown of our networks at the end of every month, showing package drop rates for each network and so on. For example, this data delivered in an email would be a good feature."
"It would be cool if they came out with an app, but running the browser isn't bad."
"Sometimes it's a little bit slow to load, but I can't think of anything else that could be improved."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Email support is a bit slow. Once you drop an email, it takes time."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 131 reviews while Infraon IMS is ranked 81st in Network Monitoring Software. Auvik Network Management (ANM) is rated 8.8, while Infraon IMS is rated 8.4. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas Infraon IMS is most compared with Zabbix, Microsoft Configuration Manager and Equinix IBX SmartView.
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