We performed a comparison between Auvik Network Management (ANM) and LiveAction LiveNX based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Among the most valuable features are the hardware life cycle and configuration backups, when applicable... When it does show you the hardware life cycle for, say, a Cisco device and the configuration backup, that's the most useful aspect for me as a network engineer."
"It is useful for configuration management and automated backup. It is one of my favorite features because it is low-hanging fruit, and it is easy to accomplish, but on a network where we've got infrastructure devices in hundreds, it is an arduous task to keep on top of. Auvik does it all automatically, so that's probably one of my favorites because it is important, and it just does it automatically. I don't even have to think about it."
"It's hard to say that one feature is my favorite, but I like Auvik's ability to map networks using SNMP. It maps the network, so I can look at all the devices and set them to provide alerts or automatically create tickets when outages occur. If clients need it, I can export all of the data into an Excel spreadsheet."
"The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes."
"We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour."
"With TrafficInsights, we can view the information and do something with it. In the past, we couldn't easily find that information."
"The automation of the network mapping enables junior network specialists to resolve issues directly, freeing up senior-level team members to perform higher-value tasks. They can see if it is something as simple as a power issue in a wing of a building. This lets them pick the low hanging fruit. Then, if a configuration needs a more skilled person, they can easily escalate it."
"The configuration management is the most valuable feature. I worked at an MSP before where they didn't have something collecting network device configurations. It was basically up to the technician who did it last, and you never knew if they saved a copy or not. Auvik makes that a lot more automated so we don't have to worry, if a device dies, that we don't know how it was configured."
"Its analytical capability is really good."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The product has a very good graphical interface."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The intention and the idea of the filter is great."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The Wi-Fi side needs improvement."
"For pulling up the devices, the dashboard is a little bit sluggish. I know there is a lot of data, and I am starting to get nitpicky here, but this is the only thing. The dashboard is a little sluggish, and you have to keep the filter on sometimes."
"It would be cool if they came out with an app, but running the browser isn't bad."
"Something else I would like to see would be additional vendors for the hardware life cycle. Right now, they mainly focus on Cisco stuff, which is fine, but not every customer we have uses Cisco."
"We had some issues with the licensing. You need to pay for premium to use NetFlow, and we had a problem with them counting the same device multiple times for licensing purposes. It was a little frustrating because the Auvik database in the background didn't see it as a single device even though it came from the same critical hardware and only had one serial number. However, it was in different groups, so it was counted two or three times. It took a while to work with the accounting team to get that sorted."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"I would like to be able to get a little bit more granularity in turning on and off alerts because I get flooded with alerts. It gives too much information at times."
"Auvik doesn't communicate very well with Ubiquiti devices and will incorrectly flag facets as down. Compatibility with Ubiquiti is my biggest pain point with Auvik."
"I'd like to be able to deep dive more into the reporting. The reporting is still being scaled and built out and I would love to see some additional products being added to the stack. For example, Auvik covers certain types of firewalls, but I would like to see more enterprise stuff added to the stack."
"The only downside to this software is the price."
"Sometimes the solution does not register devices properly and that is a bug."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They need to create a more simplified UI."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"This is a horrible solution and I think everything needs to be improved."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
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Auvik Network Management (ANM) is ranked 3rd in IT Infrastructure Monitoring with 131 reviews while LiveAction LiveNX is ranked 53rd in IT Infrastructure Monitoring with 7 reviews. Auvik Network Management (ANM) is rated 8.8, while LiveAction LiveNX is rated 6.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and NETSCOUT nGeniusONE. See our Auvik Network Management (ANM) vs. LiveAction LiveNX report.
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