We performed a comparison between Auvik Network Management (ANM) and NetBrain based on real PeerSpot user reviews.
Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting."The first feature that I appreciate is the topology drawing in real time. If our NOC wants to troubleshoot, they can go to the topology map and see that this access point is connected to that switch via that specific port. And when something changes in the topology, it's dynamically updated."
"I like the information Auvik provides you about switches that helps you troubleshoot connectivity issues between clients and switches. It's much easier to locate where the problem is on the network. We were using N-central for our RMM. Unfortunately, that doesn't map out the switches. It tells us what is up or down but doesn't do a good job of network troubleshooting like Auvik does."
"We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour."
"The most valuable feature of Auvik is its ability to drill down and identify unusual activity on the network, such as unauthorized devices connecting to our Wi-Fi."
"The stand-out feature is the automated config backup on networking devices. This automation is handy in a bind when a machine crashes, and you need to pull the config out of Auvik."
"They allow for integrations into their platform via API with PSA tools like ConnectWise Manage and ConnectWise Automate. They have a lot of add-on integration and plug-ins for a lot of the big names and IT RMM stacks commonly used in my industry space. These integrations are absolutely valuable. With the integrations into ConnectWise, we are able to automatically create and close tickets across systems."
"Auvik seamlessly integrates with our ticketing system ConnectWise, which provides a basic alert via email. I also like how it automatically draws the network map and how you can easily filter by the alerts. If you click on the type of alert, it'll show you all the other alerts of that same type."
"The ability to trace cables is the most valuable feature. The solution provides link detection and port detection features with the switches. It's invaluable to have the ability to see where one device is connected and identify the exact port without having to trace any cables."
"Chain management is a good feature. I don't get it on other solutions."
"Enables maps to be drawn out."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"NetBrain is a very simple tool."
"This product has good network monitoring and troubleshooting capabilities."
"If I could make a wish list of things that I would like to see from Auvik, I would definitely love to see more vendor integration with specific manufacturers. They've got that integration with Cisco, but it would be awesome to also have that with other major brands, such as HP, Dell, and Lenovo. It should have integration with more vendors, and in general, being able to quickly and easily access vendor-specific tools from the portal would be amazing."
"There is room for improvement in the reporting aspect."
"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."
"Implementing a configurable dashboard for the network map would enhance user experience in this regard."
"It needs flexibility for the pooling of information. Because it is fully automated, it is pooling everything from the device from a given category. There is no way to exclude things that are not important or if you want to temporarily remove them to see statistics of other things. For example, we get about 100 MB from Auvik. We are unable to limit this. We would rather stop monitoring something, since some features will always give you alerts, because they shouldn't be monitored. However, it is impossible to exclude them, e.g., the internal interface. If somebody disconnects the device from the internal interface, we get an alert. So, this is something that is really painful for us. More flexibility would solve most of our issues."
"Auvik could be better integrated with our ticketing system ConnectWise Manage. We tried integrating Auvik to create tickets, but working to implement a more granular classification system based on priority. The important thing is that we get the alerts, regardless of priority, but that's something that can be improved."
"Price sensitivity is an issue in the country where we use Auvik because of our exchange rate. It would be helpful if they could offer a slightly more affordable price in this region. I'd also like to see Auvik introduce more AI-driven features."
"I want the network map to be faster and more responsive."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"The solution could integrate more automation."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"The IP interface brief isn't consistent."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
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Auvik Network Management (ANM) is ranked 4th in Network Troubleshooting with 131 reviews while NetBrain is ranked 15th in Network Troubleshooting with 6 reviews. Auvik Network Management (ANM) is rated 8.8, while NetBrain is rated 7.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of NetBrain writes "Good monitoring and troubleshoot capabilities, improves overall network traffic visibility". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas NetBrain is most compared with Cisco DNA Center, ThousandEyes, Red Hat Ansible Automation Platform, SolarWinds Network Automation Manager and Forward Enterprise.
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