We performed a comparison between Auvik Network Management (ANM) and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I found the ease of setup to be a helpful feature. The appliance was quite quick to get running. The fact that Auvik is a cloud-based solution, as opposed to an on-prem solution, meant there was one less thing to worry about. I didn't have to configure another device or provision a server and support it myself."
"I appreciate Auvik's traffic insights."
"I like the ability to remotely access devices securely. The multi-site setup has also been useful. Once we learned how to set that up, we could customize each site and push out common information like SNMP credentials from the parent site to other multi-sites. The automatic network layout is excellent, and the overall monitoring is also beneficial."
"We like the alerts, the network mapping, and the backup of configurations."
"I have found Auvik extremely stable. They do a lot of scheduled maintenance, but it's almost always on the weekends, so it doesn't impact us."
"The most valuable feature of Auvik is its ability to drill down and identify unusual activity on the network, such as unauthorized devices connecting to our Wi-Fi."
"The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues."
"The extensive personalization and customization options are great because it lets me do a lot. I can set up different permission structures, assign various staff members read-only access and others full access, and customize my notifications."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The solution has great workflow and server modules."
"The setup is simple."
"It gives you remote control and has a mobile app."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The Wi-Fi side needs improvement."
"The Auvik network map and dashboard are not reliable enough to provide a real-time view of our network."
"The training is not intuitive."
"If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing."
"There have been times when our SNMP community strings were incorrect or weren't updated for whatever reason, and Auvik kept trying to scan them. Changing it was a pain, and there wasn't a way to extract that from Auvik. I understand there are valid security reasons why we wouldn't want to do that sometimes. In those situations, we had to recreate those community strings and reapply them to various devices."
"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."
"One thing I would like to see is more functionality designed for managed services, such as multi-tenancy, to better manage things from an MSP perspective."
"When it tries to build the topology, it does it in a way that is usually incorrect. It cannot validate VLANs correctly, and it is a bit cumbersome. When we have a known topology, it makes it completely different. The network maps are not accurate."
"I would like to see some better training or public resources. It's not just Auvik's fault. Our company has a responsibility to explain the toolset and everything it can do. Many of our engineers don't realize how powerful it is. Due to a lack of documentation about Auvik's capabilities, so much can go over the heads of engineers who don't spend much time with it."
"The solution does not allow you to make a script for just one customer."
"There are some bugs or glitches."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 131 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. Auvik Network Management (ANM) is rated 8.8, while Pulseway is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager, PRTG Network Monitor and Spiceworks. See our Auvik Network Management (ANM) vs. Pulseway report.
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