We performed a comparison between Auvik Network Management (ANM) and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We can manage the entire system across the network and troubleshoot the pain points."
"The network mapping is an excellent feature, as each device is represented by a different shape or object, which is great for helping us, our staff in training, and our customers understand how the network is structured. Seeing the bigger picture helps immensely, as we provide remote support; we're not boots on the ground."
"I like Auvik's SNMP capabilities. Seeing all the metrics and analytics in one dashboard is a game-changer. The topology is excellent."
"The alerting is fantastic; if something goes offline, we're notified right away. It gives us a lot of peace of mind knowing the solution will alert us to issues automatically 24/7."
"The most valuable feature is the ability to see usage alerts on all of our devices."
"Auvik's cloud SaaS model saves money because we don't need to maintain devices or pay for overhead on our end."
"They allow for integrations into their platform via API with PSA tools like ConnectWise Manage and ConnectWise Automate. They have a lot of add-on integration and plug-ins for a lot of the big names and IT RMM stacks commonly used in my industry space. These integrations are absolutely valuable. With the integrations into ConnectWise, we are able to automatically create and close tickets across systems."
"I love that Auvik can automatically back up the configuration of switches and firewalls."
"The network monitoring and backups of specific devices are really impressive. We've seen very good responses from our staff regarding the backup functionality. You can add a product, such as a switch and, once the product is added, it backs it up for you."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The installation and configuration process are easy."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"This is a good, stable network monitoring solution for devices."
"The threshold alerting is the most valuable feature."
"It handles the basics of monitoring."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The Wi-Fi side needs improvement."
"Navigating around the map on more complex networks is pretty painful if you're showing endpoints. I know there are filters to knock it down, but sometimes that's not enough. It handles like 'early-90s Java.'"
"When mapping complex network architectures or nonstandard things, the map doesn't always accurately reflect reality. Sometimes the interface is pretty sluggish. It's much worse if the customer environment is relatively large and complex. But even if you split a site that's large into a couple of multi-sites, The performance is still a bit slow sometimes."
"Auvik has issues with collecting information from some devices. I don't know if this is an issue on Auvik's end or if the device isn't compatible. We have noticed with some clients have been unable to add their devices to Auvik due to compatibility, but devices are fickle. I think it's a device issue and not an Auvik issue."
"Auvik doesn't communicate very well with Ubiquiti devices and will incorrectly flag facets as down. Compatibility with Ubiquiti is my biggest pain point with Auvik."
"Onboarding devices could be easier. When you first add a device to the Auvik platform, you need to add each one by hand. It would be nice if they could automate the process where we only need to run a script."
"Automatic configuration backups would be an excellent feature for network devices and access points. The solution could take a backup of the configurations weekly and store that, which would be very nice."
"Although the network topology is excellent, it has a hard time picking up some devices on the network. A device might not be fully supported, or Auvik is unable to pull all the information from it."
"I wish there was a way to reduce the cost somehow."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The technical support does not bother to respond."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Importing the maps and being able to customize them could be easier."
"Regional product team support is not very good."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 131 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 22 reviews. Auvik Network Management (ANM) is rated 8.8, while WhatsUp Gold is rated 7.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our Auvik Network Management (ANM) vs. WhatsUp Gold report.
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