Avada Software Infrared360 vs DX Unified Infrastructure Management comparison

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Executive Summary

We performed a comparison between Avada Software Infrared360 and DX Unified Infrastructure Management based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Monitoring that ties into our incident management system""It's what we use for monitoring our MQ system, so the features that they provide are just really, really good.""The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities.""It has role-based access to queues, giving us more insights into problems.""It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.""We have easily created use case testing harnesses for specific flows that incorporate various message types."

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"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network.""I can use the Drag and Drop feature to build dashboards within minutes.""I recall the initial setup being straightforward.""Monitors the infrastructure asset and also monitors as an IT service.""The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value.""The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure.""It is reliable when it comes to monitoring.""Monitoring infrastructure and business applications are the most valuable features."

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Cons
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants.""Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools.""The user interface could be sexier and more ergonomic. The competing products have similar problems.""One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful.""We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place.""The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

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"DX UIM's reporting and customization need to be improved.""Making a GUI with criteria such as selection by robot/hub/probe etc.""I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts.""The company has not kept pace with developments.""​We want to see more investment in the UI and the dashboard.""It is a little complex to use versus other softwares.""We've had issues with pulling reports.""It would be good to implement views showing the aggregated status graphically."

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Pricing and Cost Advice
  • "Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
  • "Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
  • "Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
  • "Start small, then increase licensing later as per your demand."
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  • "This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
  • "The product-price ratio is better than other brands such as Fortinet or SonicWall."
  • "The license cost depends on the number of probes and robots."
  • "Reasonable setup cost and licensing prices."
  • "CAD $400,000 annually."
  • "Customers pay for the license and the support."
  • "Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
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    Top Answer:The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within… more »
    Top Answer:We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue. We would also like to see some enhancements in assignment… more »
    Top Answer:I primarily use DX UIM to capture performance data and faults.
    Ranking
    34th
    out of 42 in Server Monitoring
    Views
    67
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    14th
    out of 42 in Server Monitoring
    Views
    473
    Comparisons
    293
    Reviews
    6
    Average Words per Review
    508
    Rating
    8.2
    Comparisons
    Also Known As
    Infrared360
    DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
    Learn More
    Avada Software
    Video Not Available
    Broadcom
    Video Not Available
    Overview

    Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

    Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

    Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

    It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

      *Kafka coming soon 

    DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

    Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

    Sample Customers
    USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
    CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
    Top Industries
    REVIEWERS
    Financial Services Firm73%
    Government27%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Insurance Company11%
    Transportation Company8%
    Computer Software Company6%
    REVIEWERS
    Financial Services Firm23%
    Healthcare Company12%
    Comms Service Provider12%
    Insurance Company11%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company13%
    Financial Services Firm11%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise36%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise80%
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Server Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Avada Software Infrared360 is ranked 34th in Server Monitoring while DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews. Avada Software Infrared360 is rated 8.8, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI.

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