We performed a comparison between Avada Software Infrared360 and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Monitoring that ties into our incident management system"
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"Enables my performance engineer to recreate a problem and give the developers what's happening, where to go look, all the information they need to be able to find what the root cause is."
"Google says is that you have a number of things on which you should measure your performance. One is if there's an error or not. Dynatrace tells you whether is an error or not. Second is saturation, whether something is getting saturated. You should be aware of what is getting saturated. Dynatrace even tells you that. The third is if there is a latency. Network latency is also told to me by Dynatrace."
"It is a robust solution that would help anyone get to the solution and resolution pretty fast."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"Easy to install and start using it."
"Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace."
"Knowing what services are impacted by infrastructure host issues is critical to the service we offer."
"Being able to get down to the individual code level to see where transactions are taking time. It has helped troubleshoot issues immensely and other tools can't provide this."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"Adding people to alerts has not been very intuitive. That's really my only negative feedback."
"I would like to see an App store for plugins and extensions."
"Documentation is slightly in error as far as directory set ups and guidance. We came to our own solution for distributing the disk loads."
"The usability is worse than it used to be."
"We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
Earn 20 points
Avada Software Infrared360 is ranked 68th in Application Performance Monitoring (APM) and Observability while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. Avada Software Infrared360 is rated 8.8, while Dynatrace is rated 8.8. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Avada Software Infrared360 is most compared with IBM MQ, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor.
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