We performed a comparison between Avada Software Infrared360 and Kaseya IT Center based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."Monitoring that ties into our incident management system"
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It is a product that is very easy to learn."
"The solution's technical support is good."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"At times, there is degradation in performance."
Earn 20 points
Avada Software Infrared360 is ranked 34th in Server Monitoring while Kaseya IT Center is ranked 22nd in Server Monitoring with 3 reviews. Avada Software Infrared360 is rated 8.8, while Kaseya IT Center is rated 8.0. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas Kaseya IT Center is most compared with Tanium and Microsoft Configuration Manager.
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