Avada Software Infrared360 vs Opsview comparison

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Executive Summary

We performed a comparison between Avada Software Infrared360 and Opsview based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has role-based access to queues, giving us more insights into problems.""It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.""The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities.""We have easily created use case testing harnesses for specific flows that incorporate various message types.""It's what we use for monitoring our MQ system, so the features that they provide are just really, really good.""Monitoring that ties into our incident management system"

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"It's a good solution. It covers all aspects of monitoring purposes.""I am satisfied with the overall product since it works well…It is a stable solution.""What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts.""The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.""We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."

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Cons
"The user interface could be sexier and more ergonomic. The competing products have similar problems.""We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants.""We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place.""The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved.""Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools.""One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

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"Customized reporting can be improved.""In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts.""Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved.""Some of the graphics on Opsview could be improved.""Pricing and a few certain aspects in the solution needs to be improved."

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Pricing and Cost Advice
  • "Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
  • "Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
  • "Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
  • "Start small, then increase licensing later as per your demand."
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  • "The solution is not cheap. I think that the pricing is a little bit on the high side."
  • "I would rate pricing a seven out of ten, where ten is the highest price."
  • "The solution is priced similarly to other tools offering similar features."
  • More Opsview Pricing and Cost Advice →

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    Top Answer:The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.
    Top Answer:Some of the graphics on Opsview could be improved.
    Top Answer:Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.
    Ranking
    34th
    out of 42 in Server Monitoring
    Views
    67
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
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    N/A
    13th
    out of 42 in Server Monitoring
    Views
    343
    Comparisons
    239
    Reviews
    5
    Average Words per Review
    823
    Rating
    8.2
    Comparisons
    Also Known As
    Infrared360
    Opsview Monitor, Opsview Enterprise
    Learn More
    Avada Software
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    Overview

    Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

    Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

    Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

    It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

      *Kafka coming soon 

    Opsview is a modern and scalable SaaS or on-premise monitoring solution that gives your organization full visibility into on-premises and cloud IT infrastructure. It delivers simplified management and a single pane of glass view of your entire IT operations. The solution provides unified insight into dynamic IT operations on premises, in the cloud, or hybrid. Additionally, it can be used either in agent-based or agentless configurations.

    You can use Opsview to monitor:

     Operating systems

     Networks

     Cloud

     VMs

     Containers

     Databases

     Applications

    Opsview Features

    Opsview comes with an array of features, including:

     AutoMonitor express scan: This feature makes it easy for you to keep up with your

    changing IT infrastructure by helping you find new Windows, VMware, and Azure hosts.

     Business service monitoring: This enables you to see the health of all your end-to-end

    business services in real time and in one place.

     Autodiscovery: With this feature you can automatically discover and profile hosts in your environment, which helps you quickly populate information into Opsview for monitoring.

     Network analyzer: Opsview provides you with a complete picture of your company's

    network infrastructure via its Network Topology, Flow Collector, & NetAudit modules.

     Customizable dashboards: Opsview dashboards give you a view of all your monitoring

    metrics in interactive dashboards that are easy to create and maintain.

     Customizable reports: With Opsview, reports connect to the Opsview Data Warehouse and present historical data collected by Opsview. The solution’s out-of-the-box reports include performance, SLA, and events.

     Disaster recovery: Opsview gives your organization peace of mind with its disaster

    recovery by restoring your Opsview system if needed.

     Event handlers: Opsview event handlers allow for automation and proactive monitoring so that your users are not impacted.

     Events viewer: The events viewer feature helps you easily see all the important events in your Opsview system.

     High availability server: Opsview has a high availability monitor that offers protection to ensure that you never lose IT infrastructure visibility.

     Multitenancy: Multitenancy makes it possible for your MSP to give control of Opsview to your end users. It also allows you to create new hosts and roles as well as users while using a secure, private environment.

     Log analytics: This feature allows you to improve logging visibility, reporting, correlation, and alerting.

     SNMP traps: With SNMP traps, you can reduce your network and server load and provide faster service to your customers.

    Opsview Benefits

    There are many benefits to implementing Opsview. Some of the biggest advantages the

    solution offers include:

     Extensible: Opsview can be used in agent-based or agentless configurations. In addition, it can sit above multiple monitoring tools, aggregating information into a single pane of glass.

     Scalable: Opsview is very scalable. It can easily scale beyond 10,000 monitored devices via its distributed model that spreads monitoring across many monitoring engines. Its databases may be located on dedicated servers to further distribute load.

     Functional overview: Opsview monitors your IT infrastructure, network and applications, and displays alerts. It is also designed to generate notifications and integrate with your other service management tools.

     Flexible: Opsview has a flexible web framework, allowing dashboards and monitoring views to be easily customized and extended.

     Integration: Easily integrate Opsview Cloud with your current operational tools, including help desks, service management, automation and notification tools

     Automation: Automate the configuration and operation of your IT monitoring system using Opsview’s intrinsic automation capabilities. Allowing you to spend more time on projects that drive your business.

    Opsview Cloud

    Opsview Cloud gives your business 24/7 Saas Monitoring for your entire IT estate. Benefits include:

     Reducing your infrastructure costs

     Realigning your resources to focus on business value IT projects

     Ensuring you have 24/7 monitoring

     Utilizing Opsview experts to provide monitoring best practices/tips and tricks

    Sample Customers
    USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
    IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
    Top Industries
    REVIEWERS
    Financial Services Firm73%
    Government27%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Insurance Company11%
    Transportation Company8%
    Computer Software Company6%
    REVIEWERS
    Comms Service Provider27%
    Financial Services Firm18%
    Healthcare Company9%
    Transportation Company9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company12%
    Government9%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise36%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise80%
    REVIEWERS
    Small Business44%
    Midsize Enterprise20%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise62%
    Buyer's Guide
    Server Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Avada Software Infrared360 is ranked 34th in Server Monitoring while Opsview is ranked 13th in Server Monitoring with 24 reviews. Avada Software Infrared360 is rated 8.8, while Opsview is rated 8.6. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Opsview writes "Responsive and easy to customize alerts for, while being priced similarly to its competition". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas Opsview is most compared with OP5 Monitor, Zabbix, Nagios XI, Instana Infrastructure Monitoring and SCOM.

    See our list of best Server Monitoring vendors.

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