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Top Review
Find out what your peers are saying about Zabbix, Microsoft, SevOne and others in Server Monitoring. Updated: August 2021.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It has role-based access to queues, giving us more insights into problems."

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"It's a great solution for highlighting and discovering useful information regarding our network's elements.""The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely.""The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable.""The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems.""One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.""The most valuable feature as of late has been the API integration with ServiceNow.""We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.""Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

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Cons
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

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"Some similar solutions offer end-to-end visibility.""The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages""There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor.""One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development.""Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them.""The reporting of NMS is good, but it could be better.""There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge.""We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

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Pricing and Cost Advice
"Start small, then increase licensing later as per your demand."

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"There are cheaper solutions available.""The pricing has been fair.""Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit.""The pricing has not evolved with the market, which is one of the reasons we are moving to a new product.""Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer.""There are different options available for licensing, with the per-device option being more expensive but more flexible.""A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

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Top Answer: One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The… more »
Top Answer: Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level… more »
Top Answer: One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like… more »
Ranking
14th
out of 32 in Server Monitoring
Views
882
Comparisons
458
Reviews
2
Average Words per Review
328
Rating
9.0
3rd
out of 32 in Server Monitoring
Views
3,490
Comparisons
2,273
Reviews
14
Average Words per Review
2,110
Rating
8.2
Comparisons
Also Known As
Infrared360
SevOne
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Avada Software
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Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

  *Kafka coming soon 

SevOne provides modern monitoring and analytics solutions that organizations need to monitor their networks today, tomorrow and beyond. SevOne simplifies the extraction and enrichment of metric, flow, and streaming telemetry data across multi-vendor networks enabling enterprises, carriers and managed services providers to ensure optimal network operations and performance.

SevOne provides SaaS, public cloud and on-prem offerings, including several pre-built solutions specifically designed to solve SD-WAN, SDN, NFV and enterprise Wi-Fi challenges. SevOne helps customers compete and win in the connected world by increasing their business agility and velocity of delivering new applications and services. SevOne is privately held and is headquartered in Boston, Mass. Follow SevOne on Twitter at @SevOneInc.

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Sample Customers
USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Adobe, Aflac, BT, Comcast, eBay, EA, Go Daddy, Liberty Global, Telstra, TMobile, Spark, Starhub, SKY, UBS
Top Industries
REVIEWERS
Financial Services Firm73%
Government27%
VISITORS READING REVIEWS
Computer Software Company21%
Financial Services Firm18%
Comms Service Provider10%
Energy/Utilities Company9%
REVIEWERS
Comms Service Provider39%
Media Company13%
Financial Services Firm13%
University6%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider16%
Government5%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise36%
Large Enterprise36%
REVIEWERS
Midsize Enterprise13%
Large Enterprise87%
Find out what your peers are saying about Zabbix, Microsoft, SevOne and others in Server Monitoring. Updated: August 2021.
534,057 professionals have used our research since 2012.

Avada Software Infrared360 is ranked 14th in Server Monitoring with 2 reviews while SevOne Network Data Platform is ranked 3rd in Server Monitoring with 14 reviews. Avada Software Infrared360 is rated 9.0, while SevOne Network Data Platform is rated 8.2. The top reviewer of Avada Software Infrared360 writes "Role-based access to queues, giving us more insights into problems". On the other hand, the top reviewer of SevOne Network Data Platform writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". Avada Software Infrared360 is most compared with IBM MQ, Nastel AutoPilot and Dynatrace, whereas SevOne Network Data Platform is most compared with Zabbix, SolarWinds NPM, Splunk, PRTG Network Monitor and ThousandEyes.

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